November 2023 by Diane p
Absolutely disgusting service ..rude, horrible shop
September 2023 by hi you
Absolutely appalling service, much needed medications never ready and the woman who puts your medicines together has no care for the customers having to do without.I don't know whats happened with this chemist over the past year but seems to be a real lack of care and rudeness.Counter staff always extremely polite.Whoever is managing it needs some training.
September 2023 by Brooming Brilliant
Been trying to call through so many times and they just ignore the phone. I would suggest not having a phone if you are just going to ignore it. More than enough people in the pharmacy to answer it. Extremely poor service.
August 2023 by Squeak and Bubbles Carpet Cleaners Leeds
Nice helpful and friendly staff.
July 2023 by James Thornber
A fantastic chemist and really friendly staff
January 2023 by Jessie Davey
The pharmacist stepped in when we were in desperate need of a medication for our babies, where we had been waiting more than two weeks at our regular pharmacy. They rang suppliers to get a special delivery to help. They were kind to me when I was stressing and so incredibly professional when recommending how we prevent this in the future.
December 2022 by CHRISTOPHER PENROSE
Well organised shop and pharmacy.
August 2022 by Scarlet Thomas
1 star is generous. I will never use this pharmacy again. Staff are extremely rude and lack the understanding on how a phone works. There was an issue with getting my prescription as another pharmacy without my knowledge had taken over my prescription eventually was sorted and well pharmacy confirmed I was under them for prescriptions however this was not the case, I had called multiple times throughout the day to make sure my prescription was ready - made over 31 calls - no answer. After work I went down to this pharmacy and they told me I was not under them and needed to contact the other pharmacy, i explained I had called so many times and no one would answer, if they had answered I would have been able to sort this out - I was told the phone is broke, I then called it in front of her and it rang perfectly fine and the look on her face was embarrassing and she said nothing, I struggle with mental health and the medication was to help manage my symptoms and can have dangerous side effects if I suddenly stop taking it - they had 0 empathy and were extremely rude and lied to me about the phone not working, I left in tears. Disgusted by the staff.
August 2022 by Charlotte Vicker
Horrible service. Staff are rude and ignorant. It's an absolute joke trying to get medication. This place needs shutting down
April 2022 by H Bach
Excellent at losing prescriptions, if an item is not in stock they ask for your number to let you know, but don?t bother and say we?ve not got time to do this, so why take my number in the first place,Abrupt staff, derogatory comments made about other customers whilst being able to be heard by other waiting customers. Embarrassing!
April 2022 by Emily Bailey
My local pharmacy, where my repeat prescription gets delivered every month. And every month the workers of Well pharmacy interrogate me, treat me like a criminal, tell me meds aren't in when they are and cause problems for me literally trying to pick up my necessary, prescribed medication which I pay for. And when I point out there's a problem caused solely by their staff, every single month, which generally just serves to waste large amounts of my time, they laugh and say "yeah". Do not recommend. They clearly think their job is something other than dispensing medication.
September 2021 by Lisa Taylor
Good variation of shops.maybe a little investment to update and modernise might attract more people.
July 2021 by Ian Kendrick
Rude unhelpful staff, who need to be retrained as to how to deal with customers helpfully and politely. As a customer you should not be put in a postion were you have to shout your personal details from the counter to the back of the pharmacy. Will never ever use this pharmacy again.
July 2021 by Linda Hirst
Good for shopping local plenty of free parking.
September 2020 by Joseph man
I have used this place plenty of times in the past and never had a problem but today I went in to collect a prescription I was only person in the store the old lady told me 20 minutes for 1 box of tablets but that wasn't the problem it was the way the woman told me to go outside and wait no manners no please or could you please wait outside it was a straight go wait outside we'll shout you when its ready. I am disabled and can't be on my feet for to long as it hurts really bad but no consideration just rude lady with no manners I'll never go in there again
