Went yesterday to open a rainy day account. Met with the delightful Shabana who sorted everything in minutes. Really pleased with the service there. Thank you.
September 2022
No matter what it says it is NOT open on a BH
August 2022
Went especially with documents to prove identy to open online account.Vicky was very helpful but stated I needed 2 forms of id online, in branch they wanted 3. I had to make a trip to another bank to get hardcopy of statement.It was unnecessary stressful.Not the best experience for my first time.?☹
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.