October 2021 by Jade Williams
Very busy but lovely clothes
September 2021 by Rachel McClarty
Lovely items but expensive. The staff on the tills were very slow resulting in a large queue.
September 2021 by Emma Charlotte
Love zara but huge lines for fitting room to pay. The clothes are good quality though and they have a wide range of styles
September 2021 by Amanda Kemp
Great selection but not enough checkout staff
September 2021 by Megan Green
I came to visit on Friday (September 4th) queues were quite long, which is fine as expected. Poor guy on the till, quite a few returns from a customer, he visibly radio?ed for a manager (or some help) as the queues were visibly further than the children?s section. Stood in the queue for over 30 minutes. Staff member on the till looked clearly stressed and had no help from anyone further. Onlooking both customers and management were giving the staff member verbal abuse. Supposedly how a business is meant to ?put customers first? it definitely did not seem like that. There was clearly no help available and as a ?world rebound business? this one here, clearly does not care about their customers or clearly their own staff members. This zara I have visited displays a mockery for stores likewise, there is no clear management, and the ?management? I have seen is definitely a show for itself. The lady who was pregnant- not sure if she was a manager or a team member (she seemed of high authority?) seemed to display a large distain for her own coworkers, the lady spoke and looked at them with disrespect and pretty much refused to come help meaning lines were growing longer and longer. Definitely the worst and perhaps last zara I will think to visit. I?m not one to write a review but the scene I saw today really just spoke for itself, and zara as a ?fine establishment? should really sort it out. From what I?ve seen today the management obviously needs to be sorted out because it is disgusting.
August 2021 by Debbie Binks
Sells some beautiful and quirky clothing. Depends upon time of year for me as to what clothing is on the rails and what i would choose to buy.
August 2021 by Lorraine Fairbairn
OK for smaller people. Nothing much in larger sizes that would suit the older lady.
July 2021 by Dawn
I love Zara's clothes . The store in the White Rose is a lovely store . However it was so busy the day we were there but only one member of staff on the til . This pandemic is bad enough but get people through the til asap !! Yes it was very busy yes there was a lot of people about but it's paramount to have more than one person for a queue that went right around the til point !!
October 2019 by Shazia Shahzad
Love the winter dresses and really like long dresses and sales are best ð??ð??
September 2019 by jordan thompson
Very good clothes shop and really nice staff to
September 2019 by Leanne Ellis
Appalling customer service. Left the store feeling very embarrassed and pretty disgusted with my experience
August 2019 by Suzan Khushi
Just the right mix of high Street fashion and more unusual pieces. Well co-ordinated displays. Interesting and well tailored clothing.
August 2019 by Alison Smith
Good stock package, end of night one till. Rest of staff tidying stock. Customer service goes out the window. Dare to touch a tidy display and you will be frowned on. Not a good customer experience if you late night shop here. It's happened several times, never gets any better. Shame really it's the stock package that sells the place not the customer service I'm sorry to say.
August 2019 by Chloe Pateman
Unfortunately when I visited the shop looked like a jumble sale, clothes and shoes scattered across the floor. Several staff were busy chatting in the changing rooms instead of helping their colleagues clean up!
August 2019 by shelly miller
Love zara, not a shop I thought I'd ever buy from, but once you go in it's great.
