January 2024 by anna mclean
From the start service was not good, name shouted out across the bar despite only 2 tables of people waiting. Starters arrives after a long wait garlic bread burnt and small and the salt and pepper calamari chewy and didn?t taste any salt and pepper, the halloumi was okay but definitely not worth the price they were charging. Throughout the meal the drink service was shocking with long wait time and the whole tables order not been taken or table not emptied of glasses. Lettuce wedges arrived brown and lacking toppings compared to previous visits. Steaks arrived which were the only enjoyable part of the meal.After finishing our meal we were just given the bill (before the table was cleared) with no offer of deserts/coffee etc leaving us feeling rushed.When voicing our concerns to the manager, she was rude and argumentative and didn?t take any of our points on board not apologetic whatsoever.Really disappointed as a whole especially when they are charging top money you expect a top service.Will not be returning.
January 2024 by Sam Allan
Had a lovely meal here. Always a nice restaurant to come to especially when the service matches the chefs skills. Abi our server was very pleasant to deal with very attentive and had great table awareness when checking whether our food was OK, checking if we needed any drinks etc. Very good all round.
January 2024 by Chris Moore
Excellent service and beautiful surroundingsUnfortunately for a steak house the only complaint was the steak.8oz fillet had to go back as was under cooked.It won't put me off Millers as the food is generally great.
January 2024 by Greg H
This was something of a disappointment. Starters and wine were great and our server, Summer, was excellent. The main courses were however well below the required standard.The sirloin was cooked as requested but when it arrived the temperature was warm rather than hot. The fillets were not cooked as requested. Both should have been medium to well done One was medium (just) and was accepted. The other was medium rare and when cut into, oozed blood on to the plate. This was sent back and returned about 10 minutes later and had been cooked extremely well done.A very poor performance on what is the main staple of Miller & Carter.The bill did not recognise the failures and it is hard (other than for the service) to recommend this restaurant on the basis of this visit.DisappointedI see there has been a response from Lucy at the venue advising that if the matter has been brought to the attention of management they would have considered how to address the failure.What concerns me most about this remark is the inference that returning your food to the kitchen is not something that management have a 'handle -on' and something more than incorrectly cooked food being returned to the kitchen is required before managenent are involved (or perhaps become aware).
January 2024 by Daz O
Smart casual dress only apparently which means no caps. Was informed of these rules by text approx one hour before booking time. Was drinking in this establishment the day before in similar attire when the booking was made. Piss poor attitude.
January 2024 by unns eyy
This was appauling! Me and my family ordered the spicy chicken wings (which were cold and not very spicy), hallumi fries (they were alright but lacked much flavour) and the bread board which supposedly came with 3 types of bread, yet were all just basic loafs. We also got 2 tbone steaks and a 12oz ribeye. The ribeye(medium) was lackluster and contained lots of unexpected fat and was warm (at best) when served. One of the tbones (medium) was almost dead cold when it arrived and had not a smidge of warmth left after a minute. The other tbone(medium-rare) was similar to the ribeye in warmth but both tbones had lots of disgusting fatty bits that you wouldnt expect. The service was definately the opposite of the food as it was outstanding. Our waiter (i appologise i forgot his name) was kind, friendly and showed a good attitude which is why this isnt 1?. Another thing that annoyed my family was that the "salad" was a bloomin lettuce cut in half with some bacon bits ontop. Dreadful... The "chunky chips" were just as underwhelming due to fact they were not at all "chunky" and evidently frozen package chips. I will say the onion item that was on the plate with the steak was delightful, but given it is a speicalised steakhouse, youd think the stand-out item would be the steak and not the small fried onion construct to the side. When we payed the bill, the manager did knock off around £44 for the cold tbone and poor quality of the chunky chips but reducing the bill at the end is not an excuse for providing such dissapointing quality of food. We will not be returning and will be informing others to not visit this "steakhouse".
January 2024 by George Rossi
We had to wait a while to be served but after that we had a lovely meal and the service was great. The food lived up to the high expectations I have of miller and carter and I would definitely recommend going.
December 2023 by Julie Matheson
We booked last minute as we were in the area. No problem getting a table for 2 on 28th Dec 2023 mid- afternoon. Mark , our waiter was friendly, efficient and accommodating. The food was tasty, well presented and reasonable value for money. The restaurant was beautifully decorated and wow thoroughly enjoyed it. We will definitely return for an evening meal.
December 2023 by Diane Roebuck
First of all THANK YOU.Another fantastic Christmas day meal experience.Great quality food/drinksFrom being greeted, to being served, was top notch, as soon as we arrived (6) guests.Waiters,hostesses,bar staff,cooks.... all staff, made it a wonderful day for us all.The waiter (Callum) was extremely friendly, professional, efficient, knowledgeable. He was constantly checking that we had everything that we needed.We requested being seated away from the kitchen area, the request was fulfilled.The restaurant, toilets was very hygienicly clean.The Christmas decor was very festive, making it a lovely atmosphere.We have had Christmas Dinner here for approx 3/4 years now.We will definitely be back next Christmas day.Only negative is....we wish that we could rebook straight away for the following year & not have to wait until August, with the chance of missing out.
December 2023 by Amy Michael
First time going here and i was not disappointed. The food was lovely and the cocktails were amazing! Alison our server was very attentive and approachable.Thank you very much Alison & all the staff at Miller and Carter
December 2023 by stacey henderson
Mark was a fab waiter. Attentive and friendly. Don't like the idea of potting tips. Fabulous staff like Mark end up carrying those who just coast. Should be credit where credit is due. Was a nice meal but I still feel a little over priced for such a big chain.
December 2023 by Ed Jervis
Always a good meal here - we had the lunchtime deal 2 courses for £17 which is great value. It?s immaculately clean and nice decor. This particular meal was a little cold - the fries / onion were cold - the rump steak was delicious.
December 2023 by Mark Hellewell Architecture
Very nice visit to Miller and Carter. Our server Alison was very nice and very helpful.One thing that did disappoint us a little was that we were only given half of the chicken from my child's meal, as the other piece was still cooking, so they brought the food out and said they would bring it, but it was never brought, and even after asking, was still not. Just not great given we spent £140 between two adults and 1 child on her birthday.
December 2023 by Rob Harris
Really poor . Prawns were RAW and clearly just out the fridge ..sent them backOrdered medium fillets 1 was basically really rare other wasn't much better...very low quailty fatty meat which isn't what a fillet is supposed to beAbsolute rubbish
December 2023 by James O'Toole
Incredible food (as always) in a classy setting, provided by attentive and knowledgable staff.My partner and I have been here before and it never disappoints. Our waiter Hugo helped us decide on a steak and we felt very comfortable bringing our 3month old son (he didn?t have steak before you ask).Parking: Loads of spaces.Kid-friendliness: Kids seem welcome but it?s not the kind of place to let them play amongst the tables.Wheelchair accessibility: There is a ramp up to the restaurant for wheelchairs or prams.
