September 2023 by Ken Hewitt
I've just had the most amazing service from the Chemist and staff at this Pharmacy,The Pharmacy at Ls11 have had my prescription for 12 days ,(yes 12 days) and still were not able to get my medication and ended up returning my prescription to me,I immediately called in to Morley Pharmacy and spoke to Chemist, who immediately made a few phone calls to his suppliers which in turn solved my problem within ten minutes, something which my previousChemist was unable to do even after twelve daysMorley Pharmacy do seem to go the extra mile for their customers
July 2023 by Adrian Wilson
Great friendly service, open late so handy when working odd hours too.
July 2023 by Pips Holland
Always loved this place.. it was more than a pharmacy as the place has such a good vibe, good staff, good energy that you wanted to go in just to say hi as it could literally make you feel better just being in the presence of their beautiful diverse staffing.. first time ever my partner is declined the meds he cannot manage without because EVERYONE, clearly not everyone signed a form to say meds are only available before 1900, he wasn't aware of this but fortunately after being made to feel totally undermined and worried he may not be ok tonight for no fault of his own as this is the first time this has ever been in the whole time we have been there, which is 5 years or more, the rules chahre and the place feels not like a place of care or support, but disconnected professional yes but no rapour and it's so so sad that this place has come to be this as it had something special and so many people and places are experiencing this decline in care and compassion and just connection, understanding and something I haven't a word for but it was so nice. I will actually mourn this loss .. they have him the meds in the end but it tainted the feeling of the place and it was so disappointing that I wrote this x
July 2023 by Rx1471 (Rx1471)
Quick, polite and friendly, definitely recommend coming across here for prescriptions from fountain House
June 2023 by Chantelle Francis
I have chronic asthma in an out of intensive care and have been in 6 comas I ordered a prescription which apparently when I got there the Dr had not ordered through it was going to take 30 to 40 mins I actually needed my inhLer an asked if I could use it in the meantime i was with my 8 year old who was watching me struggle he came over and said np I said why he said pharmacies discretion buy 1 if you want 1, I don't pay for my prescriptions so it was almost like he was unhappy about this and it was an punishment almost and public embarrasment when i had to say you know i dont have the money and already explained I didn't have my card with me as I was simply just picking up inhalers I had previously ordered he said no he then wouldnt answer me when I asked why and for his details the whole shop jus put there head down in ignorance, I was stood at the counter jugetting completely blanked, my daughter got upset thinking they were going to leave me needing my inhaler, there was a witness whos face was appauled at them ignoring me,it was so embarrasing and scary nobody has ever tested my asthma in that way he actually didn't care oan was happy to make me worse. An the way the whole staff looked at me and ignored me I will never step foot back in there again they were rude judgemental ignorant disrespectful he made me worry and panic and its all because they Don't like that I have complained about there staff before so in effect it was a punishment and he was going to allow me to trigger what is life threatening asthma while just ignoring meThey shouldn't be allowed to get away with it that little manager man has a god complex an seems to be power tripping in his managerial pharmacy position he's very socially awkward and has certainly not been trained in customer service at all.
June 2023 by Nigel Feeley
Great pharmacy great people that work there ,great telephone manner keep it up all of you . 5 xxxxx
May 2023 by Amali Chitrasena
I always loved getting medication from the pharmacy and done this for the past 8 years but today there was a young lady who refused to give me her name over the phone was rude to me saying the delivery service is for elderly patients and why can?t I get a can and come to the pharmacy to collect my sons repeat prescription.The easy she spoke to me was utterly ridiculous and I?m thinking not to get any medicine from them ever again.
March 2023 by wild bill
Absolute shambles they say they don't do repeat prescriptions which is a lie they do if your female no questions asked if your male on the other hand you have to argue evetytime point in case a person i collect for the so called manager Susan Spalding needs removing from the job she is clearly power mad and gets great enjoyment from stopping disabled people thier much needed medicines she is pure evil ?avoid boots chemist in Morley at all costs
February 2023 by Karen Thomas
Excellent service. This is a very busy pharmacy that has long opening hours. The staff are prompt to answer the phone or deal in person. They are polite, efficient, knowledgeable and will put themselves out to resolve an issue.Thank you ?
February 2023 by Melanie Brown
Having recently had a worrying diagnosis, medication was hard to source. Matthew went over and above to fulfil my prescription even calling other pharmacies to round up the rest of my medication. He kept me informed all the time, was polite and professional and put my mind at rest. I have another prescription outstanding with another pharmacy (same medication) who have just said basically there is nothing they can do and won?t offer a refund for partial fulfilment of my prescription. Wished I had taken my original one to Morley first, as it?s still outstanding with the other! No resolution offered except ?make a complaint on the website?. Thank you for your help Matthew!
January 2023 by Dylan Marriott
Very kind staff, ordered a private prescription here, it was a good price and they ordered it in quickly
January 2023 by Vicki Cutsforth
Excellent service today. They are clearly a very busy team but after noticing the antibiotic dosage for my son was incorrect they still took the time to go next door and speak to the doctor directly and get a corrected prescription.
December 2022 by Charlotte Cooper
Absolutely awful customer service from all staff working in the pharmacy, waited 30 mins for them to sort medication, to then have to go home and wait for a delivery, after waiting 6 hours I went back to the pharmacy to collect, got home and realised the safety cap was broken, rang the pharmacy to query it to then be told ?I?m 18 and a new member of staff I don?t know what you want me to say? shocking service from all staff
November 2022 by Paul Bishop
Fantastic service. Our previous pharmacy in Morley said eye drops my wife needed were out of production. Morley Pharmacy rang round and found a supplier in a couple of hours. That was over 2 months ago. No problem since. Pleasant friendly and helpful staff. Recommended.
August 2022 by Tony Lewty
I am sorry but Morley Pharmacy are absolutely horrendous. Really. The store looks like a junk tip. How they can be organised in that kind of organisational chaos is beyond me. Worst every renewal of my medication they get it wrong. They keep telling me they won?t do repeats (apparently don?t offer it any more). I have no issue with this - I?m happy to call the GP. Except when I do the pharmacy have ordered it. But haven?t bothered telling me or explaining why when they (apparently) don?t do it. So I leave it for them and then next time they haven?t ordered it (even though they did last month). Really poor. Worst the staff are rude. The lady (just tonight to my wife) was arrogant and rude when she asked them to explain (which is not unreasonable). Worst. When we get home they e got the prescription wrong. Awful and how they stay in business is beyond me. I would be impressed if the manager had the nous to call me (from seeing this) and take the time to understand my concerns. But I know ? they won?t as they are not interested in customer care at all unfortunately. Very poor. Go to an alternative
