February 2024 by Nama Doodoo
Chris provided excellent assistance when I had doubts about the tie's colour online. His proactive offer to send swatches greatly aided my decision-making process, ultimately leading to a satisfying purchase.
February 2024 by David Wheeler
Excellent and patient customer service, of the kind you don't experience as often these days. Highly recommended.
February 2024 by Rodney Greene
Good quality item's and service
December 2023 by Zoe Hitchen
Outstanding customer service from Andrew - thank you so much! We were searching for wedding ties and matching pocket squares but there was only one tie in stock we liked. Andrew contacted the factory directly to secure more stock and also had pocket squares made to order. We?ve received our order in plenty time and at a very reasonable price for such high quality. The service we have received is above and beyond, and we wouldn't hesitate to recommend Ties Planet particularly if you're looking for Wedding ties!
November 2023 by Jack Oakden
Some of the best service I have ever received, from start to finish. Rapid delivery and the ties are top quality! Highly recommend
September 2023 by Lester Wagman
Lovely products and first rate service. When Royal Mail delivery failed they went out of their way to make sure I had the bow tie and pocket square I had ordered for my wedding day!
July 2023 by Alexandra Brady-Clark
I would recommend Ties Planet to anyone looking for a specific colour or style for their neckwear. We have purchased multiple ties and cravats for occasions, including our own wedding. Customer service from Andrew has been impeccable. I could not have asked for more.
July 2023 by Alexandra Brady
I would recommend Ties Planet to anyone looking for a specific colour or style for their neckwear. We have purchased multiple ties and cravats for occasions, including our own wedding. Customer service from Andrew has been impeccable. I could not have asked for more.
July 2023 by Julie Blades
Hi there. I just would like to say how much my Father loves his Fathers Day gift i purchased from you. The Cravat is perfect. Getting something for and eighty plus Gent isn?t easy. But thanks to you, he is one happy man.?
July 2023 by Lacey Williams
Excellent customer service received this week. Went above and beyond to assist.And the ties we received were great quality and exactly the same shade as the colour swatch that was sent earlier this week
July 2023 by Charlie Moore
I have been the most annoying customer. And ties planet have been amazing. My first tie got lost in the post. I contacted them and they sent me another. Months later I look the tie and there was a small snag in the middle. They then replaced the tie AND sent it special delivery to get it to me ASAP. Amazing customer service. Thanks
June 2023 by Andrew Hill
I was searching for a specific colour tie and ordered from ties planet. Sadly for me the colour wasn?t quite what I needed so I asked to exchange. I returned the tie and was very promptly sent the new colour I tried which again sadly for me wasn?t quite what I needed. I had to just return it to get a refund.The quality of the ties I received was very good which made it all the more frustrating I couldn?t quite match up the specific colour I needed.Throughout the whole process the communication and willing to help and suggest ideas was arguably the best responses I have experienced whilst shopping online. I was in constant contact with ?Andrew? who was very professional and couldn?t be more helpful.Based on the customer service alone I have no doubt I will use this website again in the future and recommend them to anyone.
May 2023 by Google user
I was searching for a specific colour tie and ordered from ties planet. Sadly for me the colour wasn?t quite what I needed so I asked to exchange. I returned the tie and was very promptly sent the new colour I tried which again sadly for me wasn?t quite what I needed. I had to just return it to get a refund.\\nThe quality of the ties I received was very good which made it all the more frustrating I couldn?t quite match up the specific colour I needed.\\nThroughout the whole process the communication and willing to help and suggest ideas was arguably the best responses I have experienced whilst shopping online. I was in constant contact with ?Andrew? who was very professional and couldn?t be more helpful.\\nBased on the customer service alone I have no doubt I will use this website again in the future and recommend them to anyone.
February 2023 by Isla Stroyan
What an amazing experience at Ties Planet! Andrew went above and beyond to search the stockroom for some socks which were out of stock on the website, and the socks arrived the very next day! 10/10 customer service, what a wonderful company and will definitely be ordering again. Thanks so much!
December 2022 by Natalie Byrne
Have had fabulous service from toes planet. The hunt was on to find matching tie and handkerchief for my daughters wedding. Easy web site use and excellent returns policy . We found a perfect match and returning those that didn?t was painless . Totally recommend . All my queries were handled professionally.
