October 2023 by Ruth Wild
Staff were friendly and extremely helpful - really went the extra mile.
August 2023 by Pauline Rodley
Just tried over 60 times to ring Well Pharmacy in morley Queen Street but call gets ended or the number is constantly engaged. I will call in on Saturday and hopefully I can pick my prescription up, which is ready, and my mum's which should be ready.
May 2023 by Megan Foster-Day
Julie on reception needs to learn common manners. Doesn't cost anything for a smile or even some form of eye contact with customers.
February 2023 by Chloe Leeds
Rude staff, waited 20 mins for a script, the person who answered the phone was abrupt
February 2023 by Paul Handley
Very helpful, pleasant and friendly staff...once you eventually get served! Most times when you go in there is a queue of people waiting to be served when they have 3 to 5 people busy in the back. They either need dedicated customer facing staff, more staff...or better management.
February 2023 by steve barker
Received my prescription yesterday (Tuesday)only to find when I got home there was a box missing, this is the 4th time this has happened,when I rang to inform them.i was told to bring all my meds back even thou I'd opened 2 of them to fill my daily tablet holder,never told this on the 3 occasions that my meds wernt correct,tbh I am made to feel like am lieing and feel extreamly awkward to ring and report this,I have to take this missing med as its a blood thinner and I have been advised by my doctor that just stopping this medication will be extreamly dangerous to my health and would cause me to have heart attack I shouldn't feel bad when some one hasn't done there job right and missed my medication outi feel if they talked less and concentrated on doing a service maybe this wouldn't happen I deserve to be treated with respect as I am respectful to them it's a 2 way thing don't you think!!!am forced to make a bad review due to the way iv been treated by the pharmacist now I have had a text to say its ready to pick up,you have to stop been awkward when I have missing medication as its in house that's to blame and not me,my wife rang to ask why I have to take all my meds back and surprise surprise he couldn't answer her like I said I wasn't asked to do this on 3 other occasions,and why should I go to another pharmacy when iv done nothing wrong from now on I will check my meds whillst still in shop
January 2023 by Google user
Very helpful, pleasant and friendly staff...once you eventually get served! Most times when you go in there is a queue of people waiting to be served when they have 3 to 5 people busy in the back. They either need dedicated customer facing staff, more staff...or better management.
December 2022 by Richard
I was told wrong information for a product I needed for my daughter which I purchased from the pharmacy by the staff. I tried to return the item only to be told I couldn?t by Neil Alun even though I was told wrong information about the product! I?m very disappointed with the customer service and I advise anyone to avoid this place.
November 2022 by Caitlin D
Very very slow. There are always 3 - 4 staff in the back so if the queue is building up, it's probably an idea to have more than 1 person helping customers, no? And a number of times I have finally got to the front, only for the person at the desk to disappear for 5 minutes before I'm served. Today I actually had to call out to them to ask them to serve me, only to be told "Oh sorry, thought you were being served." By who?! I have a repeat prescription that's prepaid, it shouldn't take 15-20 mins to pick up every single time I go.I mean, I hate to be critical and they are friendly enough once you get to finally speak to them, but it's just not efficient.
October 2022 by Natalie Rice
Young guy on the phone was so lovely and couldn't help enough.
October 2022 by Sylvia Calvert
Just not very helpful
September 2022 by Gill
I have always received great service from this pharmacy and today, when I was confused and upset after a GP appointment, I was helped and reassured by the staff there and my prescriptions were sorted. It is rare to be helped like this, especially when the staff are all so busy. Really grateful, thanks ?
March 2022 by Dave Wood
Staff are lovely always very helpful
January 2022 by Rachael Rollinson
Lovely staff
October 2021 by Nathan M
Wrong prices on items for sale on the shop floor. Lots of offers that expired last month, need to keep up with their admin.
