February 2024 by Geraldine Fenton
Very knowledgeable and helpful.
January 2024 by A John R
Bike went in for small repair, Paul in the workshop asked if he would like him to check my Shimano components as some are on recall as could be faulty. He found a small crack on on of my crank arms, so I was eligible to get it replaced for free. So very happy with the upgrade as mine was about 3 years old when I put on new. Thanks for all your help Paul and putting my bike back together. Can't wait to test it out when we get some dry weather.
October 2023 by Jasper Cole
Absolute top notch service from start to finish with these guysCame in just browsing, having seen a Cannondale gravel bike on their website. The gentleman behind the counter greeted us warmly and proceeded to help with bunches of friendly information, even got the bike out and let me try it out for size. So nice that I came right back the next day to buy it! Served by another member of their team this time, also incredibly friendly and helpful, patient with all my questions and knowledgable when it came to helmets, locks, shoes, everything I needed to get going with my new bike.They had it ready to go that same day, even though I said no rush, they insisted on getting it ready for me asap. Amazing staff and store, look forward to coming back many times in the future ??
October 2023 by William Anderson
Repaired my bike free of charge when I had a problem during a ride. Brilliant !
September 2023 by Mike Keogh
I spoke with Dave about a Trek Domane that i had seen at another shop chain and asked if they had one in and if they would match the price. Dave checked their system and imformed me that they did have one in at another one of their stores. He took my details and called back later that day to comfirm the price and told me the bike would be in the Otley store the next day for me to look at. Called in after worked checked the bike over and collected it at the weekend! Dave was'nt at work that day but had left all the details of the deal on the system, Kevin did the hand over. The bike feels great and will be back when i am ready for a new summer bike. Chevin cycles at Otley have always given me great service when repairing/servicing my bikes, sometimes sortingbissues at short notice thats why i really wanted to buy from this shop, well run, great staff and very highky recommended...thanks all
September 2023 by Andrew Smith
Please pass on my thanks to the bike engineer who adjusted my front derailleur in the middle of my ride through Otley on Thursday. Outstanding service!
September 2023 by Gary Exley
First time customer but will definitely be back, they fixed an issue in 30 minutes that I'd spent months trying to sort, took bike out today and it's running like a dream, friendly staff and great service, many thanks ?
August 2023 by Justinia Lewis
Great service from Kevin and his team on my purchase of a Trek e-bike. Helpful, expert and attentive, they dealt with our cycle to work scheme and got me on the road with my new bike within a few days. Many thanks - recommended!
August 2023 by Hannah Love
Brilliantly helpful and great advice. Chevin have been great when buying new bikes and also excellent taking in bikes for services and repairs. Good range of bikes and kit and a friendly welcome whatever your level of interest and age. Writing this after advice leading to purchase of a new children?s Frog bike and servicing of existing bikes. Thank you Chevin!
August 2023 by Sarah Lawson
Great experience today buying a bike. Mark was very knowledgeable and helpful. All staff very helpful and friendly. I am looking forward to riding my new bike when it arrives. I would recommend CC to anyone buying a bike. Thanks.
July 2023 by David Questa
My recent experience of the service I received from Kevin and Ian exceeded all my expectations. I recommend them enough. Many thanks again.DQ
May 2023 by Mark Clark
I can't rate this cycle shop highly enough.Gave me a wheel that they couldn't sell as it was slightly marked. I bought a tyre and they fitted it for me and got me back on the road in 20mins. Great service and friendly staff. Just check them out *****
May 2023 by Jo Drever-Smith
Big thank you to Chevin Cycles in Otley who helped me out with an unexpected mechanical issue this morning before my club ride.Thank you for getting the bike sorted so quickly enabled me to catch up with my club mates?
May 2023 by David Grundy
Really supportive with an emergency chain fix when on a busy Friday afternoon for the shop I would have understood they would not have been able to help - supporting me get home from the Dales
March 2023 by Steven McConville
Best bike shop in Yorkshire. Super helpful, great advice and all round top blokes. I?ve been to a few bike shops over the 200 year I?ve been mountain biking but I?ve found non better than chevin cycles in otley.
