February 2024 by Michelle Midgley
Bought a groupon voucher for half head of high lights. And a cut and blow dry. Lindsy the owner was so nice and made me feel very relaxed and comfortable..she really is a very high standard hair dresser I was very happy with everything..only thing I wished I would of done is paid directly to the owner of the salon as she works so hard for a small percentage from groupon
February 2024 by shona crichton
Been going for 3 years. I get full head platinum every 6-7 weeks. Perfect every time. (Truly brilliant blonding)
December 2023 by Amanda Jayne
Bought the Groupon voucher for here for highlights, cut and blow dry. I didn't have the cut, but I was happy with the highlights. Wasn't happy about paying the extra £10 each surcharge. However, I did pay it. The only thing that I have to complain about is customer service, unfortunately. At first, she was just very rude to me and made sly remarks between me and my friend and was very rude and blunt. She definitely needs to improve on making her clients feel welcome and not spoken to rudely.
December 2023 by Sarah Healey
Had the groupon coupon, Was definitely worth the money-what a bargin. Very friendly , welcoming, lovely snd clean. The T section colour was amazing, over all very pleased . Thankyou ??
September 2023 by Tracey Sandeson
I always get exactly what I ask for. Always walk out feeling fab!
August 2023 by Tara Mcmahon
Visited today, I Haven?t been able to a hairdresser for over a year, I always worry about hair cuts, however Lindsey was outstanding super friendly, great advice and wonderful hairstyle. Also had a pedicure while there and again fantastic. Can?t wait to return, very homely welcome, also by the gorgeous doggie ? thanks so much ????Services: Hairstyling
June 2023 by Jade Wager
Lindsey absolutely made my day. I went in after bleaching my hair for years and decided it needed to stop and get it done professionally and properly. Sje totally exceeded my expectations I'm so in love with my results. Thankyou so muchServices: Shampoo & conditioning
May 2023 by Stephen Phillips
You get a warm professional understanding of exactly what you want and the result is even better than you dreamed.Service: Hairstyling
May 2023 by Maria Mammaloo
Be prepared for the owner to slag you off when you leave the shop to the next customer. So on so forth. She was more interested in gossiping.Not a nice person at all very fake.Bought 3 deals in a Wowcher which was brilliant as 2 were gifts.We all went along on the Saturday together and had a £10 surcharge each, then an extra £10 for thick hair.Now I paid for 2 full head of highlights and 1 T section .We ended up having 1 T section thin shoulder length hair the coverage was horrendous and she left so much grey.1 full head of colour thick hair ended up being a roots touch up . This cost me an extra £50 in total.Looking at it now. I think I was overcharged by at least £10..... ??
April 2023 by Kay Bennett
AWESOME! colour lovely lady enjoyed the chat as much as the fantastic highlights RECOMMENDED!Services: Hair highlighting
March 2023 by Stephen Proctor
Do not bother buying a groupon voucher or deal or going to this salon at all- all the bad reviews are exactly right!. I called the salon to get booked in and I was told not to buy the groupon voucher and pay directly to herself. I then called the day of my appointment to check how much it would be as I was requiring a toner which I knew would be extra- I was told to re arrange and that I hadn?t a toner booked in I said it would be fine without as I really needed my hair colouring. I was told to come earlier she might be able to fit it in or I would have to leave with wet hair. I was then told it would be an extra £10 for long hair and an extra £15 to cut it and £25 for a toner!!! I wanted a couple of inches cutting of one length. I asked why when it?s all being cut off and also the voucher stated a cut and blow dry was included. She then said it?s a restyle and you have long hair I need to be paid for my time etc. a restyle isn?t a few inch one length cut. this would be £79 in total when the voucher on groupon states £29.I cancelled in the end. The lady is rude her tone is rude and she shouldn?t have deals on groupon if she is just trying to scam people out of more money. The whole point of a groupon voucher is a cheaper deal. I am glad I called before hand otherwise it would of been a wasted journey all the way to otley. Zero customer service skills what so ever. Will be reporting to groupon also. AVOID
February 2023 by Yasmin L
Wanted some gloss in my hair. So tried the keratin treatment on my hair with Esquire et cie salon. My hair was trimmed then washed before the keratin application and then blowed dried and straightened with hot iron. The treatment is supposed to last for 2-4months. But my hair is frizzy again, like it was before the treatment, just after the first wash. I have straight hair not curly, just little frizzy but still the treatment didn?t work. Felt like I wasted my money.
February 2023 by Umayya Zaheen
I?m writing this review so people don?t be fooled I bought a Wowcher on Groupon for hair colour and cut I made an appointment I rang the place to confirm my appointment 2 hours before the actual appointment and because of an emergency I couldn?t attend the appointment i was stressed As it is I rang this place few hours after to rebook the appointment first the lady who answered asked me why I was late I explained my answer to her was not an emergency and wasn?t good enough then she said I have to pay again to book an appointment which was pathetic because I already paid in full so they made their money and wanted me to pay again which did not make sense because nowhere on their website it says if you miss an appointment you lose your money or on Groupon the staff was proper rude they didn?t have no empathy towards their customers they wanted the money after being on the phone for 15 minutes and explaining again and again she said she doesn?t want to carry this conversation she did not apologise I even gave her solution to pay half she wanted full money why would I pay again specially to a place where they don?t care about their customers please avoid Ive never come across a business who?s customer service is this poor I wouldn?t recommend to anyone . Rude staffService: Hairstyling
February 2023 by Fiona Swift
Have never had anything but excellent service and extreme professionalism from Linzi. Have been a client and known her for years.With regards to review lower down, I was in the salon, there was no way Linzi made a racist comment, under any circumstances. The lady made an appointment and Linzi told me she never turned up, how rude is that?Services: Hairstyling
February 2023 by Lesley Wright
I used this hairdressers as a treat to myself from groupon. I was made to not feel uncomfortable. My hair has never felt the way it is now its never been luggy after a wash now it is. My hair doesn't even look like it's been touched as all my grey hairs are still visible. She told me she was going to blend my grey hairs in at the side and they are still there and visible. They were talking about previous customers and not saying very nice things which made me feel uncomfortable. This was lyndsey however the girl called Jamilla was absolutely lovely. Wouldn't recommend especially if you have a groupon voucher.Service: Hair coloring
