December 2023 by David Mowlam
Back from holiday. Card says parcel in green bin, which binmen have emptied. Brilliant.
September 2023 by mandy sharp
8 year's My postman always made sure that I got My parcel's, never had to collect. I have a place to leave them. Recently twice now I have had them sent back. Not very nice about it either. Could not rebook because couldn't be bothered to fill cards in properly. I'm going to ask my sellers to send via another courier. I used to phone the office number but no-one pick's up. I'm concidered disabled and can't get out much because of pain. I'm starting to think that it's time to let the royal mail failThey clearly do not care anymore
March 2023 by Juan A. Pineda
Waiting for 10 minutes in opening time, nobody was there.
June 2022 by Anne-Marie Bolton
Staff are lovely but later opening time, makes it really difficult for full time workers to collect parcels!! 0730 made it much more accessible
January 2022 by Olivia Antonia
Driver didn?t knock, just shoved a card through the postbox. My neighbour was less than 3 meters from him but he didn?t even attempt to leave the package with him. It was not for signed or secured delivery.The card was ready before he even got to the door.So Christmas Eve, When I followed opening hours from Google, the delivery office was closed. 2 people inside, close to the door. If they had given me a chance to explain I could have told them about the postman and that the package was an important Christmas present. But no. They just ignored me.Great customer service by Otley delivery office.Merry Christmas, scrounges the lot of them.
October 2021 by Darren Eves
Please check on line for opening times as these are still liable to change
January 2019 by Christine
Extremely helpful and efficient. Friendly staff.
December 2018 by Christine Griffiths
Extremely helpful and efficient. Friendly staff.
