January 2024 by Janet Lamb
The staff were so friendly helpful explaining everything the hole experience was really good
January 2024 by Catherine Beaumont
Very knowledgeable Optician. Seen promptly due to acute eye problem. Gave excellent explanation and clear treatment plan
December 2023 by Dyno Dave
All the staff are super pleasant. Especially the optician he couldn't improve on the service he provides.I've Recommended him to all of my family and friendsThank youDave
December 2023 by alan smith
Absolutely brilliant service every detail covered and explained very polite
December 2023 by Kath Richardson
Went for new glasses and ordered some on the prescription given to me by the optician.On ordering them i stressed that i did not want any coating putting on them because i have had problems with the coating breaking down and had to pay for them recoated , to which the optician agreed with me.When i went to pick the glasses up and tried them on with a member of staff i could not see through them, it looked bleary at the top and bottom with what seemed like a very thin line to actually see through to read.The staff member asked why i was moving my head around, and when i explained why she replied that it could be the lighting and no coating on the lens, i was not happy with this and told her so, to which she replied that i had three options which were.1 Have the glasses made up to the old prescription which was 4 years old.2 Take them home and try them out.3 Take them back and get a refund.I took them home and tried them but had to return them after 5 days because i felt as though i had bad eye strain, so i have now got a refund and feel like i have lost all confidence in Boots opticians and their staff.
December 2023 by Lisa Parkinson
Staff are amazing, I?ve had a non typical eye problem they haven?t given up on me like spec savers did
December 2023 by Caitlin Ross
Every time I visit Boots Opticians Pontefract the whole team are so friendly and assertive, they go above and beyond to accommodate and they are all a lovely bunch of people.
December 2023 by Pauline Nazeri
Staff were really nice , appnt on time. Gave confidence discussing eye test resukts
November 2023 by Lisa Mogs
Really good experience.
November 2023 by Maxine Devenport
Very friendly professional service
November 2023 by David Cartwright
All staff were very friendly and extremely helpful.
November 2023 by Siamese ? Rory & Sybil? The Meazers that pleaserz
Superb service! Thank you to all at Boots Pontefract, from arrival, examination and advising on the best glasses everyone was excellent. I didn?t feel rushed and was encouraged to ask questions, made me feel like my eye health was very important? highly recommend the team? fabulous care and service!
November 2023 by Rob Hindmarsh
The optometrist was fabulous, he was great with the kids
November 2023 by tracey Westwood
Lovely friendly and helpful thank you x
November 2023 by Lublin Lublin
I received a first class service from the moment I entered the building. The service I received was very well organised and the staff were very friendly and explained everything in detail without rushing me. I would say it was the best service I have ever received in any industry. Stephanie and Suneal were fantastic and put me at ease, made me feel comfortable and welcome and helped me with the choices of glasses for me.
