December 2022 by Lee Earnshaw
Long queues.doesnt help you have to go in because long queues on phone because of covid.its over now.always someone wandering asking if you need to be in queue instead of getting behind counter.stupid!and if you making out you care about covid why have queues of people waiting.oh yes cause you are liars and want less staff on.avoid
December 2022 by Carmen Ionita
Don't use that ATM.Worst bank ever!I wanted tot withdraw money from ATM ,they took the amount from my bank account and I didn't get the money.
June 2022 by R Dean
After waiting 20 minutes in the slow queue to withdraw money after answering lots of questions on why i wanted to withdraw cashwas asked WHAT i was going to spend MY money on in front of line of strangers, when refused to say told YOU CANNOT HAVE YOUR OWN MONEYManageress needs to grow some common sense, worst branch i have ever visited AVOID
June 2022 by michele beach
Most un helpful staff I have ever come across if you want to be put in a bad mood take a visit
July 2021 by Freddy Shaoul
I have an old mortgage with Alliance Leicester which was acquired by Santander. I still get monthly paper statements and I called a few times asking to shift to online but Santander which advocates for sustainability said they don't have the system to enable this. How ridiculous. So I will continue to receive monthly paper statements for the next 17 years. How many trees will Santander consume for this? Bad environmental performance.
July 2021 by Elaine Chapman
Gentleman in his twenties from little cubicle wondering around the bank several times Without a mask- obviously doesn?t care at all about his customers!!!!!
September 2019 by Diane Carter
Iâ??m desperate to get invoices from 2006 why can it not be done when they can go back yrs for ppi claims
December 2018 by George R
Friendly bank.
October 2016 by Andy Taylor
Painstakingly slow service
