December 2022 by George Towse
Always go back here because I love papa johns, always top service and fast delivery
November 2022 by Lucie Foster
Food was 30 minutes late. Called the restaurant and the girl who answered was very rude and put the phone down before my brother even finished speaking. Disappointing.
November 2022 by ??????????????????????????????????????????????????
Didnt bother to deliver my food, wouldnt pick up the phone.
October 2022 by Grassi Junior
I had difficult to complete my order and make the payment because the app and the website wasn?t working properly.Very unhappy with delivery. The driver took about 20 minutes to arrive with the pizza (0.7 miles), he completed the delivery on the app 15 minutes before delivery, phoned me saying that will take back my food because he couldn?t find my address and was very rude.I phoned to the store and they just asked sorry. I?m frustrated with this bad experience, I?m not sure if I?ll order again from this store.
April 2022 by Lisa Wetherill
Pizza arrived hot & on time. The chocolate chip cookie is just amazing will definitely be ordering again!!
March 2022 by Grace Stephenson
Ordered from here regularly for years. Sent me the cinnamon dessert today and it had no icing on. Rang up to ask for a refund as the item wasn?t sent out as described on the menu and the manager refused to refund it. She was pretty rude tbh, feel like a bit of a Karen doing this review but seems like it?s under new management so people might want to avoid.
March 2022 by lee graham
I always use these but tonight has been really poor customer service. The pizza took over am hour and when I rang to ask where it was I was told it was 5 mins off. I waited a further 15 mins and then rang back asking if they could ring the driver, I was then cut off.
January 2022 by Kitty Wright
They sent me the wrong pizza but quickly rectified it and got the right one to me with some freebies to apologise. They also rang to check up to see if my new pizza was okay for me. Very good customer service and I really appreciate it.
October 2021 by Viresh Lad
Really tasty pizzas and sides. They were delivered very quickly. I used the Papa John's application to get the discount.
September 2021 by Alex Cleary
Terrible value for money, ordered 4 pizza?s 1 was nice 3 were chewy & the meat seemed like rubber. £22+ for one large pizza is a rip-off we expected family size. It just looked like a standard pizza. Can?t imagine what a small would be like. Shocking customer service when we called up to question the size of the pizza?s and the 40% supposed discount we should of got. I will be emailing head office regarding this take out.
September 2021 by Saumil Mehta
Very poor customer service by the women on the telephone. One of women told the other to disconnect the call because they did not want to listen to complain. Place order by app at 4 for delivery for 545. Order did not arrive until 600. App says order already delivered at 545. Pizza place say you cannot place order for a particular time. Papa Johns sort your app out or sort type of people whom you give franchises to. Shambles.
September 2020 by Richard Hawkins
We asked if a quarter could have no meat, they said they couldn't guarantee due to 'slippage' we said fine. When it came the meat was very evenly spread out over the whole pizza... No effort was made. When we rang we were told 'they could have done half', which we were not told.The pizza itself was fine, though not hot.
September 2020 by kamran ahmed
I have been here a few times and it doesnt leave much of an impression each time. The crust is always a touch too greasy and doesnt have that chewy, doughy consistency but over all its not been too bad lately.Customer service however is the worst hence the decision to stop coming here was the correct one.My 5yr old son came along with me and all he heard was offensive and innapropriate conversation/argument that was coming from the kitchen. The staff must have been fighting with each other for a while all the time while we were waiting for our pizza. It was very unpleasant and unsettling to be in this store and will advise anyone with children not to come here as the staff in this store are out of control.
July 2018 by Oscar Allen
They do good pizza at a decent price, the deals in particular are great if you have a bunch of friends round you want to feed for a night in. Always great service, deliver on time and the one time I've had a drink left behind, they've immediately apologised, owned up to the mistake and sorted it for us there and then. Guy said it was his first time, and I couldn't be happier with how he handled the situation. The people delivering the pizza to you are always friendly, and it doesn't seem like much but you realise how much of a difference it makes to not have to deal with people who seem like they'd rather be anywhere else bringing your food to you!
May 2018 by jay johnson
I ordered a medium stuffed crust half greek/tomato&cheese pizza. It came within the timescale it was promised 30 mins - 45mins 13.05 in pounds,at and it was extra cheesy and hot and delicious! Especially fasting as part of ramathaan, it was a welcome order. Only downside is the change upon payment wasnt spot on (had to rummage around as driver couldnt provide it) otherwise all was well.