November 2023 by Julie Britton
I went in this morning to pick up lil baby wynters prescription. I have a hearing problem but the shop assistant and the chemist were both so helpful and wrote down needed information for me. Such lovely helpful ppl in there.
September 2023 by Lindsay Bradburn
I had a really good experience with this pharmacy with little boy?s prescriptions there always very friendly and go out there way to help me.
July 2023 by Krystal
I used this pharmacy for the first time today and am so grateful how kind and patient they were dealing with me. Thanks guys
June 2023 by Barbara Spurr
Since transferring to Glenlea surgery and also to Well pharmacy Broad Lane, I have been very happy with the service at the pharmacy. The staff in there are always very busy but take time to smile and are really helpful and pleasant.
October 2022 by Amanda Lane
I am a carer of a lady who get a weekly dosset box and morphine . This chemist is shocking prescriptions are never ready , phone calls never answered and always passing the blame to the doctors . On this occasion they have today lied once again and it's down to their incompetence that the lovely lady I care for has to go without morphine because they didn't request it from the doctors like they promised they would and assured me they had ,
October 2022 by Joseph Brinton
Shockingly poor opening hours. 9-6 in the week isn't ideal but closing all weekend makes collecting prescriptions almost impossible if you can't get away from work mid-week.
July 2022 by Jenni Fogg
Rubbish. Never answer phone, repeat prescription never ready even after 7 days, always items missing or something wrong.
July 2022 by Karen Thirkill
The phone is never answered?!
June 2022 by gary ford
Absolutely atrocious service 28 times called today surely they can answer phone, time to change pharmacy, worst pharmacy around
May 2022 by Julie Calder
I?ve been trying to call the pharmacy for a week to ask them to release my prescription so I could pick it up from a pharmacy near work as I?ve been unable to get in to collect. The phone is never answered!! When I eventually managed to get in I could hear the phone ringing but it was just ignored. I appreciate you are busy, but we all are. If you?re too busy to answer the phone then please give people an opportunity to send a message by another means (email perhaps). My issue wasn?t urgent but it could have been!!
March 2022 by Pauline Didymus
Very Nice people but the service is a shambles, on two occasions I have had regular medication ordered and not in my repeat collection. How hard is it to fill out a simple request?
February 2022 by Annemarie Mason
I have been trying to contact this branch all week as I am due to collect my repeat medication and the phone isn't answered and it is cut off after a few rings. I have covid and cannot collect my medication.There is no other way of contacting them and I need my inhalers.This is not the first time I have had a problem getting to speak to someone at this pharmacy.
August 2021 by Margaret Hardaker
Tried ringing 20 times in last hour and they are too bone idle to answer the phone. When you go in person nothing is ever ready on time and you always have to wait. Really bad service
July 2021 by paul the machinst
Take way too long and Ive had to wait a week for my medication to be ready. Customer service is far far too slow and this is without a pandemic
July 2021 by Lisa
Staff are rude, and will be changing pharmacy.
