August 2023 by Sandra Shaw
Neat clean and tidy and well stocked with friendly helpful staff !!
July 2023 by Graham & Mel Brown
Lovely bright shop, friendly manager. Thumbs up!
April 2023 by Mark
My self and my girlfriend attended the store and spoke with FALAK. FALAK was so helpful and explained things very well to us. Her customer service was next level and even though we had lots of questions we wasn't rushed or made to feel like an inconvenience. Thank you FALAK for making us feel valued and we will come back to the store based on your customer service alone.
November 2022 by stinger
My favourite shop
October 2022 by Abbas Ansari
Just made my first visit to this store after a friend suggested a product to me. The store manager Falak was very courteous and knowledgeable and gave me some really good advice. Highly recommend the products and service at this store and happy with my overall experience. 5 stars.
July 2021 by Chris Goddard
I placed an order for CBD oil capsules. And was able to obtain 2 tubs for same cost plus a penny.I very soon found out that DESPITE all H&B's claims the cost against the strength of medication was very low in one sphere and very high in Another. (Gues which way?)Tried to cancel sale. This being Sunday around 1400. Item already Despatched! came the reply? This within ten minutes? How EFFICIENT!? Packet arrived 4 days later, post showed posted Tuesday? Almost 48 hrs later. But opened to find a returns label via Hermes. So completed the trial and arranged a collection via Hermes. Parcel was not collected as arranged tried 3 more times and no collection. Asked my Hermes courier whom we are on first name terms for several years. He says leave it with me, gave a receipt and away it went. Informed H&B by email, courtesy. No reply. Waited ten days? 2 weeks? Tried calling H&B. Wasted time. Messaged again around 6 times in 3 months? No reply except a 'Your message has been rec'd and we apologise/Covid etc.I did receive a refund, not sure it was the full amount? But NO apologies. Then was BOMBARDED with emails to buy from H&B. Reported as Spam after blocking twice! (Gmail is usually Par Excellence at this!) Still getting messages extolling the virtues of there pills and potions! After some 3 weeks? The deluge ceased! But to this day I never had ANY communication from this shower. The refund was for £112 altogether with post.HOWEVER, I honestly don't think that H&B did get the items returned to them!? Because a CLAIM for a lost return with Hermes does take an immesurably L O N G time! And I think that was the problem. But never s word about it! And I used my Credit Card because of the cost. And I was at the time asking for a chargeback for the outlay.But I did find some of the CBD oil from another reputable outlet that was slightly higher concentration in effective dose and it was also just over 53% cheaper!! With FREE POST on all orders!H&B are a lost cause. Shame because were I able to still walk (Unable because of COVID ?) I would have visited the OUTSTANDING ladies in Skipton to buy my capsules! (My younger brother was WELL known to them ?) but alas their loss!!My advice?? AVOID! (LIKE THE BLACK PLAGUE!And apologies this review is SOOO long.
January 2021 by Patrycja Deptula
they took the money for my order. the order is not on my account. never got it. nobody replies to my emails. be careful !!
October 2020 by Evelyn Grzedzicki
Well laid out store with plenty of variety. The staff are friendly and welcoming, with useful recommendations for your needs. Thankyou ladies!
October 2020 by marian bennett
The staff are very friendly and helpful and have time to listen to you
January 2019 by G Sandhu
Very friendly and helpful staff. 5 stars!
September 2017 by bernie sheahan
Helpful and friendly staff
April 2017 by Mahat Zorro
Many item has offer ''half price '' But reality is that it's exactly same price I paid earlier without offer :-D
March 2017 by Xiaoxia Ye
Good location. Small and cozy.
