January 2024 by Michael Trikha
They are really helpful and really good customer service
December 2023 by David Benson
Always friendly and happy to help
October 2023 by Sharron Arnold
Just been to branch to bank cash and it was closed due to a water leak. Why was this website not updated for this? How can I avoid another wasted journey?Update - thank you for now updating the website so I know not to go until next Monday.
February 2023 by Murty Rashid
Shocking service I have been kept waiting for a month when I was told a payment would come in 7 days the staff are not putting any effort in and are really testing my patience by keeping me waiting. It is totally unacceptable and I do not recommend coming here.
November 2021 by Rizwan Hussain
Unsatisfactory service received from an asain female who advised she was unable to help due to staff being on lunch so was asked to come back after an hr! Sorry to say I was very disappointed with the service received after banking with HSBC for number of years. Being asked to come back after an hr is unacceptable. There was one cashier available who was dealing with another customer and no other customers in the branch. Instead of be asked to wait until cashier is available I was told to come back! When I came back after an hr the same cashier who was dealing with another customer was very helpful and was able to advise me of how to complete the transaction which literallly took 2 minute's so making a round trip to the branch over a quick thing is not on when the asain female could have helped! Would have given 0 stars if i could :)
September 2021 by Michael Walsh
Closed yesterday
August 2021 by Radu Trancau
It?s closed no info no announcement..just shut at 13:47
October 2020 by Choccie T
The staff in this branch are unbelievably rude, extremely unhelpful and unprofessional.They kept me waiting over 1 hour for an appointment that in the end, took a total of 8 minutes, despite having someone available for over 40 minutes who could have easily dealt with my query, who proceeded to tell me, she couldn't deal with my query, just in case the system crashed, and she was due on her lunch break in 40 minutes (this was the real reason, her lunch break was more important then serving me.)The same rude lady, then helped 3 separate customers, all of which, had been waiting less time than myself, I am astonished at the horrendous manners and customer service from female members who work in this bank, I would never recommend this branch to anyone, and I certainly wont ever go back, I would suggest these ladies receive extra training, to learn how to speak to customers politely and professionally, a 5 year old could do better.
October 2020 by Ikram Akram
Very nice & friendly staff. Nice smile and good service. Best bank in Yorkshire.
October 2020 by Lisa B
This bank is the worst #mannerscostnothing
June 2018 by Toni Cooper
Go in regularly for work. Pleasant staff, can get very busy just before and during lunch in my experience.
May 2018 by Fatima Jan
Very good and helpful staff ..very good service ..i never go to the town one very terrible service and long queue
August 2017 by Tezza T
Usually very busy with quite a long waiting time. But it's very convenient and the staff are lovely - so you don't son much mind the wait.
2 counter staff, floor staff and private rooms available as well as cash and deposit machines
Great little bank
June 2016 by Raheel Akram
Good bank
Open Saturdays too
June 2016 by Chris Rimell
This is a very small branch. But staff are great
