October 2023 by karen kay
Good value books . Staff are extremely helpful and friendly.
December 2021 by Scott Davies
Was looking for an art supply shop so drove 15 minutes to this store. Arrived to see the store only accepts cash. What? Everyone nowadays accepts electronic payments! But not this store. Madness! So I went elsewhere.
September 2021 by gismi subash
I bought a packet of pegs (45 pegs in a packet) worth £1 this Saturday and I didn't bother about getting myself a receipt. I got those pegs to hang a few pictures in my room. 45 pictures to be exact. I opened them and started hanging my pictures without counting how many was there inside the packet because it was already mentioned 45 in the packet. When I reached 40 is when I realized I have no more pegs for my last 5 pictures. Well, that shouldn't happen because I paid for 45 pegs not 40 pegs. I decided to report this on Monday which is is today because I bought this on Saturday afternoon and opened them in the evening and because it's a weekend I couldn't go back to the shop. I went to the shop this afternoon and took a packet of pegs from the shelf and went towards one of their staff, a young lady and explained what happened and then another senior staff interrupted and I gave her a brief about the incident. The first thing she asked is if I had my receipt which I obviously didn't have and she immediately said she can't do anything about it. The reason why I walked into that store is not for a refund or for a replacement packet but to let them know about the whole incident and make sure this doesn't happen with the other customers. Honestly, I was so disappointed seeing her attitude towards me. She kept telling me that there's nothing she could do, but report it to her manager or whom ever concerned. Well to be honest, that's exactly what I wanted but that's not how I expect you're staff to behave towards you're customers. She's right, I didn't have a receipt but she could have listened to what I was saying. I wanted to talk about the quality of the pegs too because it was really bad butI couldn't talk about it. The whole point is about the way she deals a Customer, I came to the store to talk about something I bought from the store and if the employees aren't ready to listen to their customers I'm sorry to say you guy's are a failure.Very very disappointing. Will never recommend you're store to anyone.
March 2021 by Jean Chippendale
Always get lovely reasonably priced presents in here for the kids educational as well cannot beat it on value
November 2020 by Jessica Parker
I am blown away with the level of customer service I received today in this shop 28/10/20. The shop looked amazing clean tidy and very welcoming well stocked with lots of lovely gift ideas for all the family I managed to do most of my Christmas shopping in there it?s that good. It was fairly busy over lunch when I called in I could see the staff busy making the shop look amazing getting ready for Christmas whilst giving every customer 5 star treatment. Credit to the staff team not often you see such friendliness.
November 2020 by Richard and sharon Martin
Helpful staff but couldnt find my grandson any books on miney crafts but they looked and were friendly
October 2018 by Fortnite for Life
Amazing
September 2018 by Nat Le Brun
Extremely helpful and friendly staff. I'll be sad to say goodbye when I move away from Shipley at the end of the week. They've not been open a year, but they've made a huge impact on the local market area. They're never too busy to help customers, and extremely disability friendly.
August 2018 by Debbie Smith
Helpful staff found what I needed. Lots of children's books very cheap.loads of art and craft activities.
July 2018 by Julian Foster
Amazing
July 2018 by Nat Le Brun
Love this shop and the choice that's available. Also love that I can get round the store easily in my wheelchair without risk of getting stuck. The staff are particularly helpful and welcoming and always willing to go the extra mile. It's rare that I find a Works as disabled friendly as this one. Definitely my favourite to shop in.
February 2018 by kerry fletcher
Full of fantastic gifts and loads of stuff for the kids.
February 2018 by Mark Fletcher
Full of books, toys, games, art and craft and fantastic gifts.
