March 2024 by Duncan Wilde
Very nice showroom, very helpful staff
March 2024 by Sheila Bevons
Great value for good quality very good service
March 2024 by Tracy Wright
I went with a rough idea of what I wanted and was blown away by the choice available. The staff are very knowledgeable and helpful and samples are available to help with your decision. I definitely recommend a visit before you get a new kitchen.
March 2024 by Daniel Higson
We absolutely love our kitchen from DIY kitchens. The quality is amazing and it is so affordable. We have our dream kitchen and it didn?t break the bank. We got quoted so much more from others. Made up ??
March 2024 by Annette Daragheh
We are absolutely delighted with our new kitchen.We had quotes from all the usual high street suppliers,but DIY Kitchens came out top on price,quality and choice.I knew exactly what I wanted,and didn?t want to compromise,and with DIY I was able to have exactly that.We had upgrades such as dovetail drawers,glass pan sides and a bespoke colour for the island,and it still came out cheaper than any other quotes.I would definitely recommend DIY Kitchens to anyone looking for a new kitchen.
March 2024 by Dan Gipson
Excellent quality cabinets and online planner. Whole process was super smooth from start to finish.
March 2024 by Chris Jones
The quality of the kitchens is good but I did not have a good experience with mine. Missing appliances and had to chase numerous times only to be told they were out of stock. Why I wasn't told the appliances were out of stock when I ordered my kitchen is a joke. One week delay due to this and missing items like worktop joining bolts and wrong coloured upstand
March 2024 by Catherine Gaughan
Got a kitchen a few years ago and it is fabulous. In the process of doing our utility room now and again everything is amazing. We had a small problem with a marked unit door this time but this replaced within days with no fuss. Great firm to deal with and a more comprehensive range of sizes than any other firm. Fantastic quality and value.
March 2024 by Rich Wright
Ordered a kitchen,after completing design it was submitted, someone in their design team suggested different tall cupboards and changed them,then I received an email from Jake who told me the oven unit was wrong, I informed him that all I wanted was a unit to fit the double oven I had ordered from them,dishwasher,oven and hob were delivered, and a week later kitchen was delivered.When kitchen was being assembled it was discovered the wrong handles were sent and 1 of the 1000 wall units had no hanging brackets, plus when oven was fitted there was a 210mm gap. I informed diy about these problems and was told they would send the proper handles out to me but I had to pay for them and would be refunded when I returned the other handles back to them.I was informed I would get hanging bracket for wall unit in the post and would need to take a pic of oven. I also ordered 2 more units was told £50 delivery charge but In fact was charged £99.I took a picture of oven and unit and emailed diy the picture, also asking when hanging brackets would arrive. I still have not received the freezer I ordered.The following Monday I received an email from Ginalyn informing me that the oven unit was my fault as Jake had informed me it was wrong, when in fact I had told Jake I didn?t understand all the numbers he was quoting me and I just wanted a unit to fit my oven I had ordered from them. For this privilege I was being asked to pay a further £271 + vat and presumably another £99 del.So far I have a kitchen not fit for purpose plus missing parts I have given the 24 hours to sort after which time I will be seeking legal advice.Wish I had ordered from the other 2 places that quoted cheaper.
March 2024 by Jason Stockhill
Had 3 kitchens from DIY kitchens, love the price, love the quality. Hinges, fittings, fitting pack. All great stuff.
March 2024 by Clive G
Fantastic!Staff are polite, friendly, very knowledgeable and professional.The kitchen quality is second to none, brilliant quality. Prices are very good?I plan to buy my kitchen from here as soon as the extension is completed.
March 2024 by Mahima Sukhdev
Be really careful: the proposition seems compelling, and I hope the product stands the test of time, but the process of getting the deliveries has been an absolute nightmare. One day out, and they're still saying 'delivery can come anywhere between 10 am on a Saturday and 10 pm on a Sunday and we won't give you any more information than that'. Come on - it's 2024, you can do better than that DIY Kitchens. A very disappointing customer experience so far.UPDATE based on response below: my feedback on the customer experience 100% still stands, T&Cs or not, and shows how they'd rather duck behind legal text that nobody reads rather than make the customer experience a good one.
March 2024 by Julia Snow
Absolutely love our new kitchen. From the planning tool, ordering and delivery, everything was first class. The finance/order team and customer service couldn't have done more for us (especially with the changes I made!). The units come assembled and are great quality. And the price is much less than the bigger name brands. Definitely recommend.
March 2024 by Carl Atkins
Great quality and plenty of options to suit your space.
March 2024 by Caroline Edwards
Excellent service and product. Easy to use their online planning design tool. Delivery is quick and quality of product is excellent
