October 2023 by Melanie Shaw
The post office was extremely busy. I needed a post re-direction and a passport renewal via ipad entry and a passport photo. The man in the post office was exceptional he was dealing with these lengthy items for me whilst helping his colleague, forgiving other customers for their errors,laughing with other customers. He was extremly knowledgeable, professional, good humoured and patient. He deserves a medal!
October 2023 by janet moon
Always a pleasant experience. Polite and friendly staff, good choice of stationary and cards.
October 2023 by Jo Royle
So friendly helpful and efficient. Always happy to see me and vice versa!
March 2023 by Steve Bulcock
Fantastic service. They went to a lot of trouble for me .
January 2023 by Harriet Marshall
Very poor customer service at this post office! Staff are abrupt and rude! I will use online services in future.
May 2022 by Sooze H
I've always had a great service from staff at this Post Office.I've just used their Passport Service (done online & digital passport photo (he showed me the acceptance of the pic he took of me, so hopefully mevpassport won't be refused because of pic ??) - very quick, efficient & professional service. Much , much ess stressful than attempting to do it on-line myself.Highly recommend the Passport Service. I was told that they can also do Driving Licence renewals too. What's not to like ?????
April 2022 by Sam Rumbelow
They are great. Google maps is slack as they won't update the Saturday hours, even though the post has tried many time. Get it together Google !!! SATURDAY 3PM CLOSES
April 2022 by Charlotte Obank
Lovely family and service, great choice of greeting cards also!
March 2022 by David Allen
Particularly patronizing and rude lady served me today. Told me that the parcel was overweight for a pre-paid ebay royal mail ticket. She was so insistent and dismissive that I left feeling that I had made a mistake. She treated me with complete contempt. I checked online when I got home and the postage is fine and she should have accepted the parcel. On another occasion was told to take a parcel for drop-off to Rochdale sorting office (one hour round trip) as they wouldn't accept it. I checked later and they should have accepted it. Avoid this one if you - they offer service without a smile.
January 2022 by Razia Begum
Post office guy is very rude and ignorant, paid for a parcel to be delivered in 3 to 4 working days it?s been 2 weeks and it?s still being delivered. Called to complain about this he argued with me on the phone then cut the call on me. Don?t recommend anyone to use there service I?d rather travel 2 towns down then go to them.
September 2021 by Brian
The guy that runs this post office is rude and ignorant. I went to pick up two parcels, both of which were attempted whilst I was out. I had the reference number from the red card, and my photo driving license with current address on. He refused to release my parcel saying I needed the red card. Went home to get it, simply asked what difference it made whether the reference came off the card or on my mobile and he became thoroughly aggressive. Turned round and said my parcel wasn't there and I would have to arrange re-delivery. This behaviour is unacceptable. Surely they cannot hold our parcels to ransom? Anyway, official complaint filed.
July 2021 by Isabelle Reay
Came in today for a return which I was struggling trying to get my phone to connect to their WiFi to process it, and the staff that were in today did a fantastic job helping me out today.I thank them all for them all for making sure they provided the best service possible.I highly recommend.
January 2021 by MarkC-1767
Just been here and is not Covid secure!! 5 people in the shop with no social distancing. All 3 people behind the counter not wearing masks! I get there is a screen in the way but they are still in close proximity of each other. I have used this post office over the past year and they scan you on postage rates for parcels, when challenged they become rude and obnoxious. Quoted £22 as cheapest way to send a shoe box... took it to Lydgate post office and same parcel went for £3.20 fully insured. Avoid like the plague because it?s only a matter of time before this is a breeding ground!
December 2020 by PamelaW-135
I have always found the staff helpful & friendly in fact I find it hard to beleive that they could be so rude as previous reviewers declared. More I have never witnessed them being rude to other customers in all the years of using their sericesKind
September 2020 by James
The owner is generally unhelpful and goes out of his way to lecture customers. Bought currency online through the post office? You shouldn't have done that he doesn't make money. Got a pre paid shipping label off eBay? You should have bought it off him.I understand running a shop can be frustrating however they seem to go out of their way to pick an argument and often make people feel uncomfortable. On one occasion the family was having and argument behind the counter with each other and ignoring customers entirely.With the closure of the local sorting office this is now the collection point for parcels that couldn't be delivered. Collection involves getting in the middle of a family argument and waiting an age until they announce they can't find the package and you should come back another day. Or if you have been unable to collect for a few days you might get a lecture on how you are lucky they didn't just send it back.I would love to support a local business but they make it very hard to do so.
