August 2023 by j
Went to petrol station early hours. Rakesh could be bothered to attend to me, he was much too busy facing Crisps up. He acknowledged me, smiled and then continued to ignore me. Absolute worst customer service. No wonder all of todmorden complain about the place. Have tried calling the garage but to no avail.I wonder if they will now contact me asking me to remove those review.
July 2023 by Paul Kavanagh
Only petrol station in Todmorden which never has all it's equipment working at thr same time! Poor service....
June 2023 by Dee Dee
Wanting to know if the tankers filled the pumps - They never answer the phone! Driving on to the next petrol station ?
June 2023 by Jonathan Stewart
Till broke. Couldn't buy anything. No back up plan. Useless.
June 2023 by Yadannayuvasenaarmoor Yadanna
Nice experience and very helpful staff
May 2023 by Dawn Rooney
Wanting to know if the tankers filled the pumps - They never answer the phone! Driving on to the next petrol station ?
May 2023 by Paul Horsfall
Very expensive, greggs products 20% dearer than anywhere else. Won?t be going there again.
May 2023 by Matthew Simmons
Careful of false price advertising. The price advertised on signs for fuel is NOT what you pay at pump. 20p more per litre than the signage although if you look at the numbers on the pump it does give the true price.
January 2023 by royston hughes
Don't they answer the phone when a customer is calling and believe me they are not busy just standing there looking out the window, bad customer service, do they care about there jobs. Shop for fuel elsewhere. 1 star review
November 2022 by Billy
Horrible scammed out of 100 pound fuel is watery down a total joke 60 pound fuel took 80 then another 20 scammers don?t recommend
July 2022 by Helen Connor
Staff need some training in customer service very rude! Not sure where they found them from but I doubt they would get employed anywhere else. One staff member on stacking shelves then taking pictures of the shelves while I'm just stood waiting to pay! Another staff member was very rude I couldn't see which number pump I was at once I got into the shop I explained to him its the one directly behind the van which is blocking the view from the shop of the pump number. He said go outside and get the number I said no so I worked it out pump 7 but he started serving other people behind me. Once i got served he said if it is wrong it is on your head. I told him I would be putting a complaint in about him and he said do it. The staff members should be able to tell which pump number it is if I am explaining clearly which pump it is. Some of the staff there are unemployable. Since the garage has been taken over the prices have increased and the customer service as gone out of the window. Bring back the old friendly staff!
June 2022 by Mark W
Too expensive now, putting up their prices daily. Now I've found much cheaper stations, I'm going elsewhere. I've been a customer for years not anymore ( even binning my Shell rewards)
June 2022 by Beatrice Wolff
Very expensive petrol and the rest in store .
May 2022 by Nigel Barker
Terrible customer service, the guy is on his phone chatting to his friends or watching films, rude and obnoxious, uninterested in dealing with customers, I will never bust mmmmm visit this Shell garage again
February 2018 by Marney 170
My favourite place in the whole world
