February 2024 by Danny Farrell
Poor service by the same woman twice now (the one that says she is just covering here). Awful service no customer service skills, she?s in the wrong job! Moved to this pharmacy due to the one in Lupset closing but it?s safe to say I will be switching to another one now.
February 2024 by Judith Baines
Very helpful staff but often stressed as they get really busy.
February 2024 by Oliver Lucciarini
Shocking since Boots decided to close the other Boots store in Lupset. Staff at Homestead are left to pick up the slack. They are understaffed and the store is too small. Waiting weeks to get important prescriptions and no answer whenever you try to ring
February 2024 by Kashif Nadeem
Absolutely useless not professional at all first they didn?t had the medicine told me to collect after 2 days went after 2 days they lost my prescription and told me to get another from doctor absolutely waste of time
February 2024 by Purple
Slowest service I?ve ever known! 14 people in the chemist and only 1 serving, was the same yesterday! Came back this morning when it was quieter and the still haven?t got my prescription from me ordering last week!! Will be going elsewhere from now on!
December 2023 by Kuba Rechowicz
Spare at least 30mins to 1hour in some cases to pick anything up. Polite staff but the process of getting anything there is a pain. This place is a total chaos!
December 2023 by sinbad mayo
Full of sick people
December 2023 by Paul Dodd
The staff are nice but the service is ruined by Boots policies. They don?t keep anything but the most popular items in stock. That means every time they get a repeat prescription they need to order the items. Adds 1-4 days to the collection. A huge problem if you?re on very strong pain medication or essential daily meds and are forced to cope without it for 1-3 days. It?s a false economy because it causes many patients to go elsewhere and boots lose the sale of expensive meds. They should allow the staff to stock items that regular patients collect every month. I?m sure the staff are tired of making excuses for the company.
July 2023 by April Parkinson
It was my first visit here and the staff seem nice.. . The only thing that wasn't so good was, I could hear someone having a heated discussion in the back and everyone could hear this.. . Not a major thing but also not very professional imo! ?
July 2023 by Margaret Raby
I have only nice things to say about my experience at boots homestead,the staff are friendly helpful and very obliging, l am now reliant on there excellent delivery service x
June 2023 by Natasha Cook
Friday afternoon 30 mins before closing time and no one?s prescriptions were ready. Surely the last hour you are open till Monday is a predictable time to be busy? There is clearly some sort of organisation issue here. When it gets busy the queue also becomes unclear which further adds to the wait time.Additionally there is no seating which is a problem when you are waiting for 30 mins and in pain (a likely scenario if you are at a pharmacy). Old man next to me was in absolute agony waiting for his medication and had nowhere to sit.This is not the first time this has happened, I will be sending my prescriptions to a different pharmacy from now on as this place is consistently disorganised and chaotic.
June 2023 by Joanna Yardy
Shocking, they never have any medication and I always have to chase.
May 2023 by Shanaz Kosar
Poor service. They never have the medication in-store so they have to order it in for the following day which causes alot of inconvenience. The team is friendly but they can do so much better service wise.
April 2023 by cleo Tuckwell
Never have any of my children's meds in . You have too wait in a queue of methadone users for your meds.
April 2023 by Pawel Lodyga
The worst experience ever . Ppl working there are so rude it?s unbelievable.
