January 2024 by angela poole
Dave, who works in the wood shed, is awesome. He always advises me well on my own woodworking needs, he is approachable and friendly, as are all the staff I have spoken to there.
August 2023 by Adam Lomas
Materials arrived for Joinery work promptly on the day.Donald was a great help, assisting me take the materials into my garage to avoid the materials getting soaked with the terrible weather.
May 2023 by Bryn Llewellyn
So incredibly friendly and helpful.Kudos to Grant and Simon ??
February 2023 by ray poole
Had great service from Darron who gave advice and a fantastic deal on my new radiator purchase.
July 2022 by Jen Murdoch
Needed the bits to put a simple sand pit together with no real clue what I was doing. Went in, great customer service, saved me money too, drove round to pick the bits up, done. So clever!
July 2022 by Mark Jordan
Great customer service and absolutely fantastic staff, great prices for timber. Will definitely be going there again. Thank you ever so much for your sterling service and please keep up the good work.
June 2022 by Baldy Dude
Went in looking for a couple of bolts I needed and asked 2 guys at the counter, they took one look at the one I had and said they didn?t have any without even asking looking what size it was and both stood there staring at me like Bevis and Butthead. Will not be going back there ?
June 2022 by Richard Brennand
Very helpful staff. Ordered on line. Goods awaiting collection on arrival.
April 2022 by Adele Woolford
Every thing you need and helpful staff.
March 2022 by Ian Cooper
Very friendly and helpful staff nothing too much trouble
March 2022 by Stacie Eriksson
The people here are so nice. Dave in the timber shed cut my MDF while I waited and gave me advice on which thickness to choose. I got everything I needed and the price was far better than online, where someone wanted to charge me 80 quid for a piece of sheet material that cost me £24 at Howarth's. I will definitely come back again.
February 2022 by oliver horne
Rubbish experience from lazy and uninterested staff.When asked they Pointed to a 8ft x 4ft board when I showed the ticket & both members of staff physically hid to avoid helping me put it in the high sided truck.Couldn?t be more disappointed in human nature and customer service todayTrade customer & was considering opening an account for convenience with work in the local areaWill stick with James Burrell Builders Merchants OssettTraining time guys ( don?t fire & rehire, educate/ train/ empower/ help / manage & uplift your people)
October 2021 by Therese Manship
All staff we talked to were very helpful and courteous.
September 2021 by stuart wood
5 star service best prices forget the b and q and wikes and all the others this place cannot be beaten on price and can't do enough to help you.highly recomendable
June 2021 by Paul Fisher Fisher
Collecting goods for delivery, most helpful and efficient service I've experienced in a long time.
