October 2023 by Lucy Dalton
Fantastic friendly and attentive service from Amy, Ebbi and Jo. I needed some spooky bath bombs and they helped me pick a bunch of lovely products.Cannot stress enough how lovely this team was.
September 2023 by Kully Dale
I just want to say a massive thanks to Amy, I came into store a couple of months ago looking for henna hair dye as I am severely allergic to hair dyes so wanted to give this a go. I spoke to Amy and told her how my skin really reacts to box dyes and also I can?t get my hair dyed at a hairdressersAmy was so lovely she gave me some samples to try at home, told me how to test them on my skin beforehand.My skin didn?t react which was a good sign I purchased online and tried on my hair it was a little messy but I?m so happy with the results I can actually dye my hair without having any allergic reactionsI went into store today in Wakefield and thanked Amy.She is so lovely and I will be a returning back her customer service was brilliant :-)
September 2023 by Mr. J Newman
It?s always hard to get away from their horrible marketing against our police force from those years back. However, staff were friendly, helpful, and good stock of everything.
August 2023 by Daniel Jackson
My opinion has indeed changed since my original post. Perhaps it just took some getting used to, but I've been back a few times lately, especially during the Mario and Spondebob promotions for my son and the staff are super friendly and more than happy to offer advice as well as just have a nice chat. The prices are still eye-watering expensive, but all in all a good experience!
July 2023 by Robyn Grant-Marsh
Always great popping in. Staff can?t do enough for you. Amy was fantastic and so helpful today. They were knowledgeable and helpful. Thanks Amy:)
April 2023 by Shelley Shitpot
Came in a few weeks ago to look for some conditioner for my 6 year olds super long hair. The lovely team member, Ebby served me and gave me a perfect recommendation of the Glory tub. She explained how she uses it her self and what's the best way to use it ony girls hair! It works a treat and smells delicious. Will be back for sure for some more! Also, my daughters called Ebony s it was fate! ;)Lovely lady and an asset to your store xx
March 2023 by Emma Briggs
Had an absolutely amazing experience today with vicki! She got the fun play dough out and entertained my little boy. She also gave him a bar of fun before he left. Lovely woman, thank you so much
February 2023 by Umar Nana
HiI went to lush yesterday and the staff there were so helpful, kind and friendly. I didn't get her name but a young lady at the store was kind and helpful towards myself.She explained everything in great detail and went above and beyond as far as to write a 4 step guide on how to use each product.Thank you for everything and good luck for the future
February 2023 by Patricia Ramsay
Enjoyed looking at all the different items on for sale with my daughter and her friend they were the ones buying but I'll be buying next time I'm back in town.
December 2022 by Shelley Bratton
I visited the store on Monday 19th, very busy as you can imagine with Christmas shoppers. A very helpful and friendly young sales assistant helped me choose some samples and products. Despite being so busy both she, and her supervisor were very kind, took time to assist me, and I would like to thank them so much for their gift of kindness at Christmas ? ?
November 2022 by Fiona
Came in for a new facial cleanser, hair shampoo and conditioner and Lauren was super super helpful at accommodating my needs! She was so friendly and gave me a load of samples to try. Thank you so much!
November 2022 by mary stacey
Genuinely such a lovely experience - I was served by Lauren and I kept bombarding her with questions about the spas and was probably super annoying but she went into detail with everything and even curated me to slates with the stuff they use during the experiences so I could get a good idea. Such a lovely person and made me feel super welcome x
November 2022 by Damitha Palliyaguruge
Popped into see if they had anything to help with getting a teething toddler to sleep.Was greeted by, and proceeded to genuinely be helped by what I could say was one of the best customer service examples in Wakefield. Thank you to the lovely lady who sat down and listened to my situation, and talked me through all of the products that they offer that could be of use.All of my questions about the product, and how safe it was for the baby was thoroughly answered. A quick demo of the range really helped to help me realise what would and would not work for me. At no point did I feel as if though it was a sales pitch, and it seemed rightfully rather a pleasant conversation.Walked out with exactly what I needed.The world needs more brilliant customer service folk like the ones at Lush Wakefield.
October 2022 by Lee
will recommend you go every single month as they're always changing there stock But bring back one piece or do more anime please .I have tried all of their current bath bombs range as of this review and well I don't like every single one I do have my favourites end of them changing them every month keeps it fresh and me squeaky clean.
October 2022 by anwen beck
The store here is so beautiful and the products are great! Lauren and Georgia were very helpful, spending time showing me what would work best for my skin and hair. The staff in general are very personable an helpful. Thank you! <3
