February 2024 by J S
Awful awful business, absolutely no care or thought gone into the holiday booking process at all, very unprofessional staff, and the owner (Sam?) is extremely condescending towards her staff and *attempts* to pressures you into booking. Visit Hays or TUI round the corner for a much more professional service. Not to mention the shop floor is an absolute tip, GDPR breaches everywhere you look.
February 2024 by paul doody
I prefer to have control of all aspects of my holiday using online websites or flight/holiday apps - I get some people may want it all handled for them. Booking with Oneworld restricted us in that we were reliant on them providing us with documentation/vouchers/boarding passes. The timing was such that we felt the need to travel unnecessarily to a distant branch to get our boarding passes (local branch was closed).Granted the holiday was an excellent deal (I'm writing this while away) but I'm struggling to consider doing it again with Oneworld.
February 2024 by Neil Howcroft
Best place to get your travel money beats the larger places hands down always good prices
February 2024 by Josh Ferguson
I used the currency service, will not go anywhere else such nice people, quick easy always the best rate highly recommend.
January 2024 by Brendan Harrison
Very helpful staff and a better rate for euros than anywhere else in wakefield
December 2023 by Mark Pinder
Excellent friendly service, with such a wide knowledge of the world!!
November 2023 by V Oos
Great rate,very friendly staff
November 2023 by Anne Marie Gordon
Great rate of exchange
September 2023 by Carrie- ann Prior (Cap)
Nathaniel! Awesome man. Helped me massively with my Indian Visa. This dude is fantastic!
September 2023 by Paul Crashley
Absolutely brilliant company. We have booked a holiday of a lifetime to Dubai, Singapore and Australia and the entire team (especially Nia) have gone beyond expectations with there services
July 2023 by Mandy Bennett
Really helpful staff if you are looking to book a holiday make sure you call in. They will sort everything out for you.
July 2023 by Google user
Really helpful staff if you are looking to book a holiday make sure you call in. They will sort everything out for you.
March 2023 by Alison Berry
Not impressed. Phone calls not returned and have to chase up for responses every time I phone them.
February 2023 by Janet Hodnett
VERY POOR SERVICE ! Booked a holiday to Mexico. Had to ring and ask for our tickets. We were promised an e ticket would be emailed, didn't happen..Eventually had to go into the shop 2 days before we were due to fly. No one from here tried to contact me to provide the paperwork I needed for the holiday I had paid for. If I had booked online with tui it would all have been emailed to me directly.We didn't have an option to book seats on the plane..very poor service. Changed money and was given incorrect info regarding currency..
February 2023 by Sammy-Jo Lunt
Do not book through this travel agents. Myself and my husband booked with them for our honey money. We agreed with the agent we wanted to go to sharm el sheikh, the argent took our details and called us a couple of hours later. She had found a wonderful hotel, which had an on site water park and lazy river going around the complex. Or so we thought, this was not the case when we arrived we found we was in fact staying in hurghada, the hotel had non of the amenities we had being told about. The hotel was in fact catered towards for non British holiday makers. On arriving back in the uk we spoke with Isabell at 1world travel, who was extremely rude and told us this was our fault and not the travel agency?s. the only reason this travel agents has being given a 1 star is because it?s the lowest we can put on.
