October 2023 by Albert Wilks
Best service me and my wife have ever received from the deputy manager Jack would definitely recommend and advise to see him and scs in the future, sale and the process was hassle free and a great laugh!
September 2023 by Paul Greensmith
Ordered a sofa, chair and footstool. Chair came with a rip in it. Footstool came wrong colour. Went back to store. Lady said I'd have to "ring customer service as they don't do that in store". Eventually manager said he had reordered our purchase. 7 weeks later they came and replaced just the footstool. Currently 58 mins on hold to customer service again. Would be zero stars if I could
August 2023 by Helen Clark
I went into Wakefield store to get a quote for replacement of a staircase carpet - I obviously upset their coffee break I couldn?t believe how unhelpful the lady who served me was - wouldn?t give me a quote and told me to go back if I wanted to order after more or less telling me the price and of the carpet I had previously had had really increased and was now very expensive !!!! - I don?t think so I will never step inside the Wakefield branch again - such a shame I ordered all my previous carpets from there and they used to be extremely helpful and pleasant to deal with
August 2023 by C Victoria
Found our perfect sofa??Mel Dash was so lovely & very helpful, also went out of her way to occupy our four-year-old twins while we was looking. Mel just let us get on with it without be pushy for a quick sale. Perfect, 5??????????
July 2023 by Debbie Broome
Went to buy a sofa as advertised. Good price then the woman started with add ons. £100 delivery even to store for us to pick up. When I said we won't bother she was rude saying thanks for nothing. Won't go again
June 2023 by Cody
Visited SCS in Wakefield and was greeted by Melany. She couldn?t do enough for me, was extremely helpful and polite. Very knowledgeable on the products she had to offer! Although I wasn?t ready to buy she gave me enough information to go away with, will definitely be asking for her again when I come back!
June 2023 by Ellie Rapaport
Bought a lovely corner sofa from Melanie in the Wakefield branch. She was very helpful and approachable and listened to what I was looking for to ensure my needs were met. Very happy with my purchase!
June 2023 by Stephen Wray
We made two visits before we made our choice of a new bedroom carpet. Mel Doshi was very helpful and professional explaining the process in detail. Thanks Mel for your help.
May 2023 by Marius J
Great friendly staff , especially new manager ,work done is fast and quick managing with delivery for customers ????????
May 2023 by Mr
Ordered sofa from Wakefield store we decided that it wasn?t what we wanted so cancelled within the seven day cooling off period we got a phone call from the store manger we told him why we wanted to cancel he said we cannot cancel we need to Choose a different sofa and they will not refund deposit because I have signed a contract to buy a sofa from them and then said I have wasted there time and efforts coming in to store looking for a sofa and they will deduct 25% off my deposit (which they said I wouldn?t get back) basically trying to scare us in to buying another sofa which we would have got back to scs if the manager wasnt trying to scare us in to buying another sofa to waiting for refund and complaint be put to head office
March 2023 by Anne Jones
Very helpful staff. Some lovely sofas but didn't find anything I was looking for.
February 2023 by kath cusworth
Nice to see a shopping mall with people walking round it and it was midweek. Didn't go in many shops, came from 8 mile away purposely to go to W H Smith as the one in our town is now closed. Had decent selection of shops, shame largest, Debenhams had closed but that leaves a big gap that won't be filled in most shopping and town centres. I prefer to shop in outdoor malls like this one as go into enclosed ones with marble flooring that draws your feet.
January 2023 by Rob Bell
Went in to buy a carpet we'd seen on the website. Person who served us was terrible, couldn't even multiply 4x4, thought it was 12! Quoted 3 different prices for same carpet, each increasingly expensive. And 4 week wait for fitting. In the end we gave up and went to Wakefield Carpet Specialists who sold us a better carpet for half the price and fitted it the same week.
November 2022 by Elaine Turver
Bought a sofa at the beginning of August was given a assumed date of 23 September perfect I thought that day came and went called them up to be told the expecting delivery beginning of October tried to call just now I was hung up on never ever will I order anything else from this company oh yes don't bother replying with your sickly apology. Update on the 31st of October my sofa finally arrived delivery time 7.56 precisely I know how ever as the normal for this company it was late and now they want me to give them a good review I don't think so they are the worst company ever I have had the misfortune to deal
November 2022 by Graham Wormald
The women r a laugh and pleasant especially when I come in with gifts I'll be in today The best I like is recliner chair lazy ones
