December 2023 by Glenys Horsman
Into 3rd week no mail deliveries to LS20 9 area people waiting appt bank cards cheques does RM care ? Obviously not. Lots of elderly. People affected, do they care Obviously not. See parcels coming thick and fast. Shame on not ROYAL mail as don't deserve the title. Always had respect but that gone out of the window, a lot feel the same.
December 2023 by Jo
Terrible service since they partly relocated to far side of Leeds
July 2023 by Mike Lee
On what planet do post office management live? it certainly doesn't appear to be the same one as I'm on. How can they come to the conclusion that reducing the collection point opening times to 2hrs a day will benefit their customers. They seem to like driving those nails in their own coffin. The mind boggles.Have to say the guys at the depot are very helpful, they feel frustrated too with this new change, commenting they can't do their job properly!
November 2022 by Beverly
Our postman on South View terrace is the best.
Always says hello and smiles. Keep up the great work you do!
A credit to Royal Mail 😀
August 2022 by Amanda Renton
Really helpful ,due to an out of date delivery card ,stating incorrect opening hours ,i turned up just after the office had shut ,a returning to base colleague (fair haired man) went in and got my parcel for me ,he didn't need to but I was very grateful as I needed it for my dog's skin .thank you whoever you were
April 2022 by Amanda Mitchell
Just spoken to a Postman about leaving a full bag of mail on the corner of street while he went all the way up the road delivering so he didnt have to carry full bag...unprofessional, couldnt careless. Not only a security issue but a series misconduct!!!!happened on Park Drive Horsforth...
January 2022 by Matthew Lazenby
Pointless place as barely open
January 2022 by kazmos douski
Worse service ever. Staff are not bothered to help.
October 2021 by Ruth Leeming
Staff are friendly, work really hard especially behind the scenes. People need to remember the office has the whole of Aireborough to deal with not just a handful of people.The road and parking need to be improved but that's not their fault.
October 2021 by jacqueline botham
They do a wonderful service. Always pleasant and cheerful and go 110% to resolve any issues
July 2021 by Karen Corden
Parking awful road dire. Staff great just rather not have to pick up mail. I was home door open postie put 2 letters on carpet plus a card. Door open we're home press doorbell. Not rocket science is it really? Annoying now I have to go collect.
July 2021 by David J Wrighton
3rd September 2020 New Covid-19 opening hoursI can?t wax lyrical about this place . I dread coming home and finding a card telling me I missed a delivery! Why ? Because I know I have to drive up that awful road and try and find somewhere to park . Even when I get parked I can?t use my wheelchair because there?s no room and they forgot to drop the kerb at the main entrance . The path to the office is fine and the staff are brilliant but the location for joe public is a nightmare!!
July 2021 by Fabien Angeli
Worst delivery staff ever who can't be bother to do they job properly.They should all be sacked and replace by people who want to work.
January 2020 by Benjamin
While it's not the easiest place to get to and park up I'd rather my post ended up here for me to collect if I'm out than finding parcels dumped in bins or left outside by Hermes et al .
October 2019 by Steven Ponsford
Rubbish location and parking limited also delivery of special or signed parcels 2 now with good over £100 have not been delivered signature online is faked as not the corrected one of the recipient ring up you complain all they say we asked our delivery driver and said they delivered even though had proof both times know one was at home
