January 2024 by Adrian Bawtree
Great Servce from Jenny!
December 2023 by Kate Nurden
Ryan from the Chippenham Dreams Store was very helpful and listened to what we were after. Great customer service.
November 2023 by Rezi Bocz
Lots of beds of the same design.
November 2023 by Sylvia Wolff
I was so impressed with Jenny?s expert knowledge of the many types of mattresses on sale in Dreams of Chippenham store yesterday. Being disabled and taking longer to decide which mattress would suit my needs, both Jenny and newly appointed Phil, were both so efficient, helpful and kind, a credit to the company. Even the delivery arrangements were explained with meticulous detail; rest assured I would not hesitate to recommend family or friends to your store in future. Best wishes, Sylvia Wolff (Mrs)
October 2023 by Agnieszka Piestrzeniewicz
Amazing customer service. Just want to thanks to Charles and his patience to us choosing the right mattress. He showed us all of the best matches options. We had something like mattress scan (really futuristic technology!) which checked (scanned?) our bodies and match best mattress for us. Then we were well informed about the options available while having cup of tea. Thank you Charles!
October 2023 by Danielle Hewer
Went in knowing we were going to purchase however the level of knowledge from the sales gent was amazing. Completed the sleep study, tried about 6 different mattresses, discussed and seen different storage items. Didn't feel pressured into spending at all, actually we were encouraged to test more affordable options before being given quotes. Left with quotes to discuss the best option for us over a coffee. Upon returning to make final purchase everything was explained completely. Cannot fault and will recommend.Delivery in 2wks ish. Roll on a brilliant sleep!!
September 2023 by Maria Parfitt
Jenny was marvelous fantastic lady professional and very knowledgeable soon I will be sleeping on the bed of my dreams
August 2023 by Stephen Searles
Visited to view a new bedframe. No peessure from sales staff but thanks to a friendly chat with Charles, found out I was entitled to a 10% Forces Discount. Once i got my discount card I went back and procured the frame. Charles wasnt there but Kieran was equally friendly and helpful. Looking forward to receving the new bedframe soon.
July 2023 by Wendy Vaughan
Fantastic was made to feel very comfortable and Jenny explained everything really well before we made a decision of bed we liked. We was then made a cup of tea whilst going over options and ways to pay Ect.
July 2023 by Bea King
Amazing customer service in Chippenham store today. Friendly and professional, took time to understand what we wanted no pressure to buy, but we did! Can't wait for our delivery!
July 2023 by Yvonne James
I was made very welcome on entering the store early on a Saturday morning excellent product knowledge and attentive service I found just what I was looking for at a very favourable price highly recommended
June 2023 by Yvonne Savage
Great customer care, with excellent knowledge of the products/mattresses which I was allowed the time to try without feeling rushed or pressured. I was offered a great promotional deal and what to expect on delivery. Everything I need for hopefully a good nights sleep to come and 100 nights to decide if I?m happy with it!
June 2023 by offen offen
Absolutely great guy, Charlie. Was so helpful, he even helped me fit my windscreen wiper for about 15 minutes. We couldn?t have done it without him. Thankyou!
June 2023 by saw27 UK
Jenny and Kieran could not have been more helpful even if they tried! I was buying a new bed as unfortunately my husband has just become a recent leg amputee and needs fairly specific requirements. Jenny and Kieran steered me in the right direction, they did not rush the decision but guided me through the options- absolutely first class service.I have spent my working life in senior customer relationship roles and both Jenny and Kieran would be welcome on any of my teams.Thankyou to both of them for making a difficult situation seamless and stress free !
May 2023 by Julia OKANE
Really friendly, helpful people. Would highly recommend the Chippenham branch.
