February 2024 by michelle watson
Went into the bank this afternoon to pay some money in without my bank card . The guy behind counter said this would go straight into my account this was at 2pm it?s now 3.15 pm still not money shown into my account??.. I through if you pay it into your account it shows up soon as it goes in . Let?s see in an hour time I do like this bank the staff are very friendly and helpful well done guys keep the good work up
May 2023 by lesmallcheese
Big fan of this branch!Friendly, efficient, helpful & super competent staff. They go out of their way to make my bank tasks easier and even recommended a savings program that's been hugely helpful!Very grateful to have a local branch to use!
October 2022 by Sharon Thomas
Chippenham branch the staff this afternoon were so helpful and supportive towards me. Thanking both ladies, especially Jan I think is her name. I appreciate all the help you always give me re:- my parents account which I have POA as both have dementia. I can?t thank your staff enough. ?
December 2021 by George.GR_UK Original
(Translated by Google) ???(Original)???
October 2021 by john moreaux
A bank teller wearing an exemption lanyard while smoking at the entrance of the door.If yoh cam smoke, why on earth do you need a lanyard
July 2021 by jan Stocker
I can normally say a very good branch but....Today was different. I got to t he branch just after 3pm not knowing it is only open until 2 pm now. WhyI stood outside as I thought someone was on the machine that I wanted to use inside.Next minute a rude girl/lady came over to the window and pointed at the sign to say we shut at 2 , quite rudely.As I understand they are trying to get more people to do internet banking which I do. I needed to pay some cash in so very rarely do u go to the bank. So how was I supposed to know they are on part time hours and WHY
July 2021 by C Woodward
Opening time should be the same on a Wednesday as the rest of the week.
September 2020 by tom oliver
On the rare occasion I've needed to go into Branch, this is my local. Polite, helpful and rarely a long queue. I do everything online and via the app so I'm hardly a frequent visitor, but as a bank branch they're good.
July 2018 by Jill Gillett
Coz it's my bank
September 2017 by Harry The Hat
Very unusual to have to wait to long to be seen to. Staff are friendly and very helpful and at times easy on the eye
February 2017 by youtube veiwer
Very unusual to have to wait to long to be seen to. Staff are friendly and very helpful and at times easy on the eye
November 2008 by Qype User (Spidey?)
This is a very small branch of Nationwide Building Society. There is only one desk, so you can queue quite a bit. They offer all the services cash point outside and inside. The staff are very friendly and helpful. It is nice to go to somehwere that is small and personable. It is well located in the centre of town so very easy to pop in during lunch time. They also have a machine inside the branch to deposit cheques and money, this could save queueing. I think if it got to busy then you could waste half your lunch time in the queue. Maybe go to a bigger branch if to busy.