August 2023 by Sam K (Miss pink)
Lovely little chemist. Very friendly staff.
October 2022 by SuzukiKitkat
First and highly likely the last time using this pharmacy. Berated indirectly by an elderly man because I, someone who is immunocompromised, wouldn?t move closer to other people. So, clearly this is a place where the older you are the less considerate you are of others. With absolutely no regard for people under the age of 60 with severe medical conditions.Then, the service received from the sales assistant, unacceptable on many levels. Immediately rude, challenging, belittling & dismissive. Would put this bleached blonde with dark roots woman in late 50?s+.She delivers what can only be described as personal selective service. For those she knows, overtly friendly and accommodating. However, if she doesn?t recognise you, then the service is rude and bullish.Customer Service is supposed to be a set level of service delivered to a customer REGARDLESS of your personal immediate perceptions. You do not know what your customer is dealing with personally, bereavement, health issues, etc. To make them feel like they are worthless, uneducated and unwelcome just because you are inept at performing the basic tasks of your job description is not acceptable.The world has a lot of issues going on all the time, being polite, kind and showing common decency is free, and and easy thing to do.This sales assistant could do with a lot of guidance and customer service training. Will not use or recommend this pharmacy based on this interaction.
May 2022 by Will
Not the quickest service but helpful staff.
July 2021 by Les Charlton
Thanks so much for seeing and helping our visiting friend yesterday. I was hugely impressed and very thankful that you could fit him in short notice, and quickly resolve his problem. He's now feeling much improved and able to enjoy a long awaited get together. Best wishes Les Charlton
March 2021 by Neil Clarkson
I am more than aware of the difficult times we are all facing but it most certainly did not help when on visiting Day Lewis chemists this morning to encounter a" most unpleasant woman," shouting at me, merely because l looked in the window before entering the pharmacy!! I am a type 1 diabetic and unfortunately, need medication, its not a question of choice, l can assure you!! I drove there on a motor cycle so was dressed appropriately as to not alarm any of the staff or customers ( helmet, visor, gloves etc) She informed me in "no uncertain terms!!" that there was a queue, as this queue was at the side of the building l hadn't noticed it, and the very last thing l would do, is try to push in front of "said queue!!!" I was also told there was no room for me and to "GO AWAY"I was proud to honour our wonderful NHS last night in a National show of appreciation for there kindness, selfless, dedication to helping us all in these troubled times, but it most certainly does not include the nasty woman in your chemist!!
March 2021 by Edward Lavelle
Great shop with great staff helping us all through difficult times
March 2021 by Zena Preen
Fantastic staff so kind & helpful
April 2018 by Ann Cooper
Called in on my way home from work with a list of things the medical centre at Westbury said i needed. I only had £10 on me but walking into this pharmacy in Market Lavington made my day. I cannot say that i have ever had better help or service for many years from a shop. Thank you for being so helpful and thoughtful.
June 2017 by Priscilla Challinor
Usually very helpful and well stocked
