August 2022 by David Gooding
We visited the Malmesbury store for the first time last week after recently moving to the area and would like to say thank you for the excellent customer service we received. Lucy and Becs were amazing. They were extremely professional and very patient and understanding with my two grandchildren whilst we selected their school shoes and trainers. Nothing was too much trouble. They were both so helpful and kind and determined that we brought the correct pairs for my grandchildren?s feet whilst taking their opinions on styles into consideration. We were very pleased with our purchases and decided to return for some astro trainers later that week instead of buying them on line. The Malmesbury store colleagues are definitely jewels in Clarks crown. We will definitely be returning to the store for future purchases. Thank you once again for a brilliant experience.
October 2021 by Katie Fallon
Took 3 grandkids there after a poor fitting elsewhere and the ladies were brilliant. Worth the time to get there for the service. Will always take them here from now on.
August 2021 by V
Excellent service again today from this fantastic little shop. Thanks to Baz and Celine for school shoe fitting, we found exactly what we wanted. If we hadn't, we'd of ordered online and collected in store, very easy ...SUPPORT YOUR HIGH STREET & SHOP LOCAL, can't beat it!
August 2021 by Richard Brabin
I went in for a toddler shoe fitting with my son who was playing up a little. I was served by Bazz and he was absolutely outstanding. Friendly, knowledgable and great with my son who immediately chilled out once Bazz started showing him shoes. Thank you so much fella, you really did everything possible to turn a potentially stressful situation into a really fun half hour. I would give more stars if I could!
September 2019 by Neal Berry
Had what we wanted. From stock. Really helpful staff.
August 2019 by Gillian Stoneman
Very helpful member of staff.
March 2019 by Adam Blight
Good range of both practical and formal shoes, but it's the great and consistent customer service that the team offer to my family and me that is the main reason that I keep going back time and time again for children's school shoe's, trainers and my everyday work shoes. They always go that extra step to make shore that we get the best fit, and 100% happy.
September 2018 by ben thornbury
Great shop
August 2018 by Sara Crabb
Amazing service from Celine as always
June 2018 by Kate Burton
The shop itself was rather small with a limited selection, but the staff were incredibly knowledgeable and helpful.
September 2017 by Sarah Glover
Fantastic service at this Clarks.
August 2016 by Ailis Mullins
Didn't accept Clarks discount