March 2024 by Matthias Huettner
Two negative points - two positive ones = 3 stars...- Service: Very negative situation when asked to provide proof of payment for breakfast on day 2 of stay - the hotel should have some form of tracking in place what they charged and cashed in...- Filling forms every evening to choose breakfast and time, but then only starting the preparation of breakfast at 8 to serve breakfast at 8 doesn't work out and not helpful if you're in a bit of hurry...+ Food itself (breakfast) was very good+ Room (the accessible one) very large, very good bed, clean > very happy. Just the mirror is at such low hanging position that squatting or a chair is needed - but this shall not offset the otherwise good impression of the room
March 2024 by John Sinclair
Really good place for drink and food and room very comfortable. Definitely stay again.
March 2024 by Mick Looker
Top Arkells pub positioned in the town high
February 2024 by Amy Thomas
Ideal hotel location on Royal Wootton Bassett High street. Super friendly staff who are very accommodating after some confusion with bookings that we made. Rooms are very comfortable with large kingsize beds and tea/coffee facilities. Perfect spot for a stop off.
January 2024 by Alli collett
Comfortable room, slept well. The mini fridge, iron, and ironing board came in very handy. There were also tea & coffee facilities in the room. Our room was off the courtyard and very convenient and easy access to the highstreet with all the shops etc. Our room was a little tired in places, and we were unable to open the bedroom window, so hubby was a tad warm at times.We would definitely stay again.
January 2024 by Ali Gardner
Welcome was indifferent, just pointed to room, no offer to carry bagsRoom was shabby, cracked basinRooms: Shabby, cracked basinStaff in pub young, not bothered about that all important welcome experienceChurchill was betterFood & drinks: Food average
January 2024 by Phil Harris
Good beer and a nice cosy atmosphere.Nearby activities: Sports clubs, shops, leisure centre, country walks etc.Food & drinks: Good menu and a variety of drinks.
November 2023 by Parrott Forge
Attended a wedding here, the food was fantastic and all the staff went above and beyond to make the day special for the party. We'll done all!
November 2023 by Hannah Spargo
Stayed here several times whilst renovations in our cottage. We spend many evenings for drinks or meals. Very friendly service and great meals. Very clean and welcoming :-)Walkability: This Pub/ Hotel is in the centre of royal Wooton Bassett
October 2023 by Paul Clements
Just one night booked as I was on my way to Wales. Arrived just before eight and unfortunately I missed the cut off for the kitchen closing which for a Friday evening in a pub hotel I was surprised. There were plenty of take away options in the high street. Nevermind I should have researched that one.I had paid for breakfast when I booked and was first in at 8.30 and wow a lovely cooked and well presented "full English" was placed.on the table, Tea and coffee , juices all on the main table. The room was clean and comfortable.Parking outside is free ( I think it's chargeable from 10am but check) my advice would be to reverse in because I had great fun trying to find a gap in the Saturday morning traffic.Anyway to summarise lovely pub and accomodation.
September 2023 by K8918UBmarcw
Chelsea and Kate did a fabulous job of sorting out my dilema I had when I came to stay over for a 2 day interview. Not only did they have to put up with this drama but they managed to help solve a heated discussion about "wooden boats" :D Thank you ladies for the stay, and hopefully see you all soon in the future for another stay no doubt. Yours Aye, Marc P.S thanks for the breaky scran.
September 2023 by 832ellena
Friendly place in the middle of the small town. Our rooms were at the back of the courtyard at ground level for easy acces. Also this meant that the doors could be open to communicate (we were 3 adults together). Even though it was a warm evening the noise from the bar terrace was OK. Spacious rooms, clean and with all necessary facilities. Plenty of restaurants in the High Street (the hotel restaurant was closed on our evening).
August 2023 by stevenaM3344OP
Popped in for a cup of tea , We were greeted straight away by smile ( First one of the day and much appreciated).Very nice young lady . We decided to stay and have something to eat . Good choice , Both my Wife and I were very pleased with the food and service . If you find yourself in the area We would thoroughly recommend you visit
August 2023 by John Attrill
Was not aware chef was not available on Mondays but there are plenty of outside places to eat. Suggest Buthchers for breakfast. Very good
July 2023 by Dom
No service with WiFi or signal I'm the rooms out the back which was quite frustrating. Parking was a bit difficult. There was also a fight outside the front at 2am which was very noisy and went on for a while. Staff were lovely though, and comfortable beds. Breakfast wasn't the best.
