September 2021 by MrsS
Sadly on entry to the store it seemed like it was closing down. Empty racks, poor lighting. Then we went upstairs to the cafe. Only one very slow person serving, other staff members around, but not very motivated to help queuing customers. Such a shame.
August 2021 by Capt 395
ALWAYS running out of food at LUNCHTIME. Forward planning would ensure there?s enough to go round. I?m stumped when told ?we?ve run out of chips.? Is there a 21st century potato famine we don?t know about? The toilets are very rarely in service. It?s 21st century Britain M\\u0026S. Get a grip??\\u200d??.
August 2021 by Rosanna Kirton
Heartiest praise of your floor staff member Olivia. An absolute ambassador of m\\u0026s!
June 2021 by Jeff Coy
Have shopped at M\\u0026S Salisbury for years. Todays experience was not good. I got the distinct impression that the Sales Assistant on duty on the first floor did not really enjoy his job nor actually wanted to be there. Customer service and common courtesy akills seriously lacking. I think he needs to be sent on a training course .... or find a job he enjoys!!
June 2021 by Neil Johnston
Salisbury M\\u0026S have reopened their cafe with the easing of lockdown rules. It used to be a go-to place in Salisbury if you wanted a decent cup of coffee and a nice scone. I've just been with my wife and would recommend you don't waste your money, there are much better cafes in Salisbury. We had coffee and scones a few days after they opened. They did not have decaf coffee, though they've had weeks to get organised, and the scones were disgusting: dry, tasteless and inedible. Still no toilets in this branch! They have been constantly unavailable since 2020! What's going on M \\u0026 S???
October 2020 by Clive Heginbotham
Quite a reasonable size store over 2 floors with easy access. It has a food store on the ground floor and all the usual clothes and other items seen in most M\\u0026S stores on the rest of the bottom and second floor.
October 2020 by kevin nator700
Friendly staff and good service. The cakes were delicious and the coffee ok too.
September 2019 by Yvonne Irving
Lovely food and drink in the cafe. Nice clothes to buy too.
September 2019 by Heather Mccarnun
I adore shopping here at price reduction times, most products are cheaper than Tesco with much better quality
September 2019 by Rina Adnan
Just went in this morning. Was looking for 10-11yo school trousers. Found one pair that were supposed to be sold as pack of two, paired with an 8-9yo size. Asked for help. Two ladies, either not quite awake early on Saturday morning or just generally unhelpful. Terrible experience. Would not shop in M&S especially in Salisbury. If this is your customer service relation style, you better off moving on to online portal only. Stop using unfriendly people in your stores.
September 2019 by Paul Crampton
Lovely store well laid out 50/50, clothes/ food. Food selection is as good as you would expect.
September 2019 by john moore
It's M&S good quality,choice and value. Lovely helpful staff in the cafe ð???
September 2019 by barry Morris
Good clean store and excellent choice in food and clothing available
September 2019 by Jennifer Shepherd
Appeared to be well stocked with clothes and the cafe was OK just a bit pricey
August 2019 by Ben From Perth
Yes the cafe serves predominantly people of a certain generation but we are not too precious to come here for afternoon tea after walking all around town. We got the coffee walnut cake and the chocolate cake, both delicious and they took away the residual taste from a poor pub lunch elsewhere. Wife got the Brazilian single origin Americano coffee with liquid cream on the side as she likes it so we were happy to take the weight off our feet. Did a little shopping as well as thereâ??s a much bigger range than in Australia. Finally you can always find a reasonable free toilet in M and S, a bonus for we tourists, and quite unlike the experience in France
