October 2023 by Daniel Kaye
Went in to buy a packet of screws for £3.50. Unfortunately I bought the wrong screws, my mistake. Went back with the opened pack, asked if they would replace. Was told flatly no because the packaging was open.Not sure if the man I spoke to was making a decision on the spot or whether that's Robert Dyas policy but either way, expensive and unhelpful means I won't be back. Best to go elsewhere for home and hardware needs.
April 2023 by Neil Parker
Lovely store in a great setting. Very easy to navigate and sells everything. The staff are very friendly and helpful
October 2022 by Howard Evans
Was only looking around
September 2022 by Tony Marshall
Staff are usually very good but today I purchased 4 sauspans, was I offered a bag, no, I had to ask and then pack them myself as I don't think the young chap had a clue. I don't think he wanted to be there as he didn't seem to enthusiastic.
July 2022 by Suna Walker
Excellent customer service,Tobert Dyas is my first choice of shop for puchasing any kitchen appliances, affordable and reliant, any issues are solved with care.
September 2021 by David Bowden
Excellent help from staff. I was taken to the items I wanted and explained there relative merits.
April 2021 by Colin Newbury
Bought a Breville microwave just over a year ago and it literally went bang half way cooking diner.Conveniently out of warranty so basically £50 down the drain.
October 2020 by Sofi Etti
We came in 5 minutes before close however the shop assistant was very professional and helped us find a good hoover and I would like to thank them for the advice and support given yesterday
July 2020 by S ?Smiley? H
Avoid this shop if you care about your time!I came to buy a Black and decker cordless vacuum reduced from £44.99 to £29.99, after taking it to the counter, I was advised that the price was more than advertised. I was then refused the sale at the advertised price. The assistant manager was meant to come down to assist the customer assistant but refused to. I had asked to speak to the manager in question but was kept waiting for over half an hour as he was on the phone.I am highly disappointed with the customer service here and will be advising my friends and family to shop elsewhere as the management clearly do not care about the customer satisfaction.
August 2019 by S H
Avoid this shop if you care about your time!
December 2018 by Jack
Almost died here When I was like 2 by chugging a bottle of lamp oil but I mean didnâ??t kill me and I got a free trip to the hospital so itâ??s all good
December 2018 by Sharon Jones
Very poor customer service.
March 2018 by Eileen Emptage
Always friendly and helpful
June 2017 by Andrzej Lengiewicz
Good quality products for home and garden, very often with great sales.
Unfortunately the small size of this shop can be a bit of the problem in peak hours :-(
November 2016 by Ron Lightfoot
Great shop, I could browse in here for hours.
