November 2023 by razvan zugravu
I've dropped my tablet there to get fixed and I still haven't got it back after 1 month and two weeks .I walked in to the shop several times and they ask me to call Vodafone.I've called Vodafone around 7 times so far and still no tablet back but meanwhile I'm still getting charged for the contract.
June 2023 by FISH4JUNK
Super helpful - tom was great and helped with a new contract. And talked about broadband cheers !
April 2023 by Danielle Baker
Absolutely appalling service, I've always used Vodaphone since I got my first mobile. Looks like it is time to leave. ?
April 2023 by Nuno Pessanha
Went to the store to get some more details about one deal. I couldn't get the information required and even the one that was given was wrong.
January 2023 by malcolm kersley
Shop assistant not helpful at all
December 2022 by Jim Hubbard
Went into Vodafone Salisbury on order to help a Ukrainian refugee with a problem on their account. The ?customer service? person said to his colleague ?I need this like a hole in the head? and just wanted to get rid of us as quickly as possible. He gave misleading advice to end the conversation. The problem remains unresolved and it?s impossible to get through to anyone by phone. The person we spoke to was rude, appeared to be lacking in grace and intelligence and clearly had no concern for customers. Avoid at all costs.
December 2022 by Julie Clark
Very helpful staff, did not feel pressured into anything, options clearly explained. Shop was beautifully warm on a very cold day.
October 2022 by Tiks Naulu
Waited for 20 minutes standing waiting to be served just to be told to come back after 20 mins, turn up and still have to wait 20 mins again, and still not being served, ended up walking out. Poor and slow customer service. Leaving Vodafone when my contract runs out
October 2022 by traveler. through. life
Stuff very friendly, polite and helpful. Been there for a repair and they've been all right.
October 2022 by TiX Naulumatua
Waited for 20 minutes standing waiting to be served just to be told to come back after 20 mins, turn up and still have to wait 20 mins again, and still not being served, ended up walking out. Poor and slow customer service. Leaving Vodafone when my contract runs out
August 2022 by Robin Morgan
Great service. Bit of a wait though.
August 2022 by Jack East
Won't let my other half get a new phone until they had money off her and can't buy a new phone from a different phone company
July 2022 by ian carter
Great staff and thanks to the lad who served me on Tuesday at one thirty great service
June 2022 by Jenny Northeast
I was helped by Peter and Mark on my last visit and they couldn't have been more helpful.Easy upgrade process and they were very friendly and informative.
June 2022 by Jason Cassar
Very helpful and polite, helping my mom set up her new phone .
