March 2024 by Esin Akdeniz
Completely renovated the bathroom, we even moved the bathroom door. Quite happy with how it turned out. The team was always helpful during the process. Would recommend anyone going through similar makeover.
March 2024 by JON PORTER
We bought a fairly new house in North Swindon, and in common with many builders , they bought showers in bulk so build the en-suite rooms to fit the shower, not the other way round. We had a decent sized en-suite, with a tiny shower and a lot of wasted space taken up with a hollow bulkhead. Not only that, the shower leaked through the tilework. We went to BASCS and the solutions they offered were ideal. From the initial survey to completion of the project the service received was friendly, efficient and painless. The installation was carried out by people recommended by BASCS, and we are thrilled with the result.We have no hesitation in recommending BASCS. James was there for us from start to finish. Thank you.
February 2024 by Laura Donnelly
So?. My husband and I have been sat with Samantha at Bascs for about 2 hours now and I can?t believe how patient and super helpful Sam has been. I must have changed my mind quite a few times and Sam has guided and gave amazing advice too which has lead to us looking at refitting both bathrooms!!! I can 100% recommend Sam and Bascs !!!!
January 2024 by Carl Walker
Very helpfull here
December 2023 by Jill Ryan Browne
Great place, great service. Professional, knowledgeable, helpful and friendly. Would definitely go back.
December 2023 by barbie & geoff hall
Great service from James and BASCS. Complete new en-suite bathroom designed and supplied on time. Not only was the service helpful and efficient , the few problems encountered during fitting were quickly solved. We would not hesitate to recommend BASCS.
November 2023 by Julie Joyce
Absolutely great team at BASCS in Swindon. We had a bathroom refitted last year which we were delighted with and subsequently an en suite refitted very recently which we are, once again, delighted with. James, Hayley and the team helped us plan and select the items, tiles etc without any pressure whatsoever. Whilst we knew what we wanted it was lovely to get their ideas and guidance also. On both occasions we had the refits done whilst we were away on holiday by Justin Hall. His workmanship, attention to detail, very tidy work on both refits was truly amazing. Justin did encounter some problems with the en suite (he showed us the pictures) and all I can say he overcame all of them effortlessly.We did not hesitate going back to Bascs for our second refit and all I can say is I?m glad we found them first time around.If you are thinking of a new bathroom or kitchen do not hesitate going to BASCS, you will not be disappointed, they are all fantastic as are their products and expertise. We are over the moon, hope the pictures can reflect everything in this review. A very delighted customer.
November 2023 by Katie ?Katie? Geoghegan
No... this isn't a luxury hotel bathroom, this is our lovely new bathroom, and all within our budget!We're absolutely delighted with the outstanding service we received, the stunning quality of products and the honest, transparent cost quoted, which had no hidden extras.We found James Couling to be a cut above the rest! He provided honest opinions to help us choose our own products; no hard sell or trying to talk us into something we didn't need. He communicated excellently and proactively, always responding quickly throughout the whole project... this made everything really easy for us and we didn't have to do much else.James even recommended plumber, Pete Coe, from Fairford to do, and oversee, the bathroom refit for us. Pete was excellent, a very experienced professional, and as amazingly proficient at communicating as James. Pete project managed the whole refit brilliantly, bringing in quality tradesmen at precisely the right time, and they were friendly, respectful and also did an outstanding job.If you're looking for a great showroom full of ideas and quality products to suit all budgets, and enjoy the rare customer service where they put the client first for the client's benefit, then look no further. I cannot fault anything and would 100% recommend to everyone.
September 2023 by Bob Truman
We had a fantastic bathroom from BASCS a few years ago so the the only company we needed to contact for our new kitchen was BASCS, again we received a premium product and service.Haley was friendly, informative and professional in designing and advising us what could be done. We are so pleased with our new kitchen.I would highly recommend BASCS
September 2023 by Paul Bissell
We have been going to BASCS for 12 years or more. The service, professionalism and design creativity are great.There is a wide selection of kitchen, bathroom, fitments and tiling on display and the team there are happy to look for exactly what you're after.I would highly recommend th m for any bathroom or kitchen related project.
September 2023 by Adrian Bell
I visited recently looking for a specific item and was greeted by Ian with a friendly and enthusiastic smile. He was able to provide me with the item I needed straight away - none of that 'you can only order that on our website' type stuff that we so often get burdened with these days but instead good honest personal service. Highly recommended!
September 2023 by Eileen Popal
We were very pleased with the help and advice we received from the friendly and knowledgeable staff. We would certainly recommend this company.
August 2023 by Ian Smith
Ian and his team have provided great customer service all the way from our initial thoughts and discussion to delivery. We have been doing a major refurb and bathroom design was an important feature. BASCS replied to our questions promptly and responded positively to the inevitable design changes that happen along the way on a major project. Thank you Ian and team. We will certainly recommend you. It has been a delight to work with you.
August 2023 by Sandra Sturgess
Absolutely brilliant. Great service, very friendly and top quality products reasonably priced. BASCS are our first call when looking to do any work on our bathroom or kitchen.
July 2023 by donna cosham
Beautiful and comprehensive range of products, catering for all tastes, both traditional and modern. Nothing is too much trouble, the friendly team will take you by the hand and lead you through your selection( if like me your knowledge is limited !). Sam, our designer, was warm and friendly and she clearly enjoys her job. She showed us so much patience and understanding, explaining options as she went along. Whether you are a novice or an experienced renovator, I would thoroughly recommend BACS as a place to visit first, you won?t need to go anywhere else !!
