March 2024 by Dmytro Maliuk
A large assortment from trinkets to professional accessories and cosmetics
January 2024 by K& J
Spent £70 and got home to notice the smell of lots of the items, all turnt bad. The elizabeth arden lip stick was so bad I had to remove it instantly. Bought a mystery box and 2 of the items had tester stickers on ans was very used! Staff are unwelcoming. Back to boots for me
November 2023 by Suub B
Grand daughter loves the shop, so win win.
September 2023 by Anna Fernandez
First off I would just like to mention how busy this store is with amazing hair and beauty products, so many colours and brands to choose from. First time visiting the outlet surprised as I?ve lived in Swindon for 4 years now. The store staff especially the young girls in there do not look happy, very bored faces! The shop is lacking a young buzz. The manager a lady with purple coloured hair is not fit to be a manager in my eyes. Very unprofessional, tutting at me as I browse the area she was adding to stock to. The young girl who she was chatting to was very rude and didn?t make me feel welcome (school girls vibes) mean!The other lady who was very happy is polite and professional. I didn?t catch her name but she was brilliant. (Blonde & brown hair) she was the only one who looked like she was enjoying talking to customers unlike the other two. I don?t usually write a review on a shop but I had too on this. Good and bad. Would only go back to see the blonde and brown haired young women.
September 2023 by Robin Oguzberk
Terrible experience given by the manager.
August 2023 by Kate Clark
My experience in the store today 31/7/23Was the worst I have ever had! I purchased an item the price £3.99, was charged £5.99.. I point out this error, and return to look at price, satisfied it is £3.99 as picture shows the prices on the shelf. The manager is called (a young slim girl with loads of black eyeliner sadly I don't know her name) tells me no it's £5.99!! Where does it say that I ask? The printers broken what do you expect! You should've asked, she said. I think I will get a refund please, all the while this rude girl is telling me she doesn't need customers like me! Put your card in the reader! I paid with cash I said giving her the penny for £6 refund.. "are you going to give me any more trouble!!! Was her response. I will never shop in this store again I said, "Am I bothered!! She said, throwing the money in my hand, incorrect amount, because she can't count. We'll she should be bothered and so should the owners, this is dreadful behaviour for a manager, she should be able to behave with discretion and manners. She clearly has had little to no training.. I would not employ her. Remember the customers pay your wages. I hope the owner of the store looks in to this, and you either get appropriate customer care training or better still get removed from the shop floor. I see other reviews also state how rude you are, this is not an isolated incident, and you need bringing down a peg or two. Please do take a look at photo, see if you find the price.
August 2023 by Brunard Chant
What a horrible group of staff they have at this branch. Staring at you the whole way around the shop as if I?m about to steal and then when I get to the till a mixed race woman in her 50?s walked around started scanning my things without any greeting or smile and looked as though she wanted to jump off a bridge. Vile experience
April 2023 by Amy R
The women that work here are so rude and unfriendly, one woman kept pushing passed me to add things to the shelf while I was trying to browse and overall made me feel uncomfortable while I was browsing by standing there and watching me.No smiles or friendly greetings from any of the staff, overall uncomfortable and unfriendly experience.
November 2022 by Husnara Farooqui
Great selection of beauty products and price seems reasonable.
November 2022 by Jason Bullock
Very lovely shop my friend got a gift for his mum there and the staff were fabulous especially the woman with the prising on her face.???
November 2022 by Duke
I'm a 35 year old man who has recently started painting my nailsI have purchased 6 different colours in the last week, I like the reasonable prices of the items and the good qualityOn 12/8/2022 I was doing what I usually do and looking at the liquid on the inside when I was abruptly told " you can't open that" I responded by saying "oh sorry I've just purchased a few from you before" (I then flashed my nails) "the colour on the outside doesn't always match what" before I could finish she said " that's what these are for" and showed me the some nail samples, I responded by saying " I don't really know how to use those" so the lady started going through them for about a minute while I stood there awkwardly and when she had gone though them 3 or 4 times to find the nail varnish in my hand she said "there, it's that one" I then said " oh ok thank you, I did already know I wanted it from opening the bottle" I then walked over to the till as I walked away I overheard her talking about me moaning to her college and after she finished doing that she joined me at the till and I paidThe interaction at the till was polite and plesent enoughI was unaware I couldn't look at the nail varnish on the inside and completely understand that policy but I didn't appreciate the way I was spoken toThe lady who served me I believe was called dawn as that's what is says on the receipt
November 2020 by Mark Mitchell
Great place to get that make up or other items
November 2020 by Hannah McBurney
Would have given five stars except that the store didn?t make social distancing clear and people were not forced to keep 2 meters apart. Apart from that a really good store with a variety of beauty products for half the high street price.
November 2019 by Sasha Walsh
Great prices and good service
November 2019 by Mark Winstone
Great products great price great service