December 2023 by Nyny Carr
It smelled so nice and I got good moisturiser
December 2023 by Gerald Archer
Rip off prices as expected from a major retailer. Better off shopping around. No surprise so many retailers going under, simple remedy, lower the prices sell more sod the greedy share holders.
December 2023 by Malvica Dsouza
Bad service from the the old lady on the counter went in to cancel my a appointment cuz the website was not letting me to do I've tried multiple times.. Explained her this situation her reply ws try on the website???? (r u serious) she didn't even give me a Customer service number or anything that i could get my money back... I later asked another colleague and tgey helped me get a Customer service number and were more friendly than her.... The counter lady could at lesst give me. The customer service number i paid for the appointment am i just supposed to waste my money on an appointment if i wanna cancel it how silly is thatThanks to those two young ladies who helped me
December 2023 by JANE GALLO
Great staff always busy some good offers
December 2023 by LS 13
I shopped in store today, and I must say the self scan check outs are a total nightmare for 1 staff member alone to sort out aswell as working on the normal till too. This is not convenient for the huge queue of people wanting to make purchases but I have to say your staff member, Luke I believe, remained calm under a lot of pressure from customers and was so friendly and polite, this staff member certainly deserves some recognition for his hardworking and polite work ethic.
December 2023 by Lee Cain
It is a handy location as it's in town, it has disabled parking right outside, it has two floors with a lift, a huge stock of baby items and just about every off the shelf medicine you are likely to need, I don't personally use the makeup and creams ect but they have a massive amount of cosmetics and a good selection of men's grooming stuff too.I'm not keen on the self service tills, as the whole process of being forced to use them wastes my time. The store has three entrances, two with tills that are regularly not staffed (I'm not sure about the upper floor as I don't use it regularly) meaning you are directed back into the centre of the store to the self service tills. In my opinion there is little point of having a self service for medical counter as most items need age verification, Let's face it these tills are not for the customers convenience, they are designed to collect all the customers in one place and allow one member of staff to dance around to monitor 4 or 5 tills... Badly. For this reason I have to mark them down.If I were older or disabled I would not appreciate the extra effort and time being forced to double back on myself to the self service tills, navigate the slalom style till barriers to wait for a till, then wait for a teller to notice I need help checking out before walking back the way I came to exit.Apart from the tills, the store is bright and clean, staff are always keen to help and are polite.
December 2023 by Tina Foard
Went in this week to get some advice about perfume from a mature lady in black tunic she gave me advice about the colour of a person's skin,what they eat that the smell of a person's skin affects the smell of the perfume when I didn't ask about that made me feel very uncomfortable through out the whole conversation she was smerking all the time,the standard's of Boots on who they have as staff have dropped,had a interaction with the same lady 2 weeks before were her colleague asked to help me she took one look at me then went on with what she was doing I guess my money,being mixed race isn't good enough for her,make up your own mind.
December 2023 by Alan Cable
Always very helpful. Clean. Always do there best for you
November 2023 by Ice
Nice beauty products with pharmacy inside,with food to go. And also kids products on other floor.But the pharmacy counter persons not very helpful...
November 2023 by Saba Khan
The pharmacy staff Is absolutely very rude every time I go there and explain them a problem they saying try your gp they not helping in anyway you explain to them always said we dnt have anything at the stock at the moment very disappointed never going again there
November 2023 by Daniela Tomazini
products are good but me and my friend went there today and we got followed by a security lady and we got accused of stealing even though we didn't and then even after we said we didn't steal she checked our pockets.
October 2023 by Steph Tully
One of the last shops in Swindon. Staff thin on the ground. Security guard on door suggests it's struggling to prevent crime....sign of the times I guess. Lady on the till smiley and helpful. I refuse to use self scan. Bought what I needed and left.
October 2023 by f1chick08
Nice and clean, helpful staff and easy to find everything you need
October 2023 by Jane anning
The pharmacy has zero customer service. It took over a week to fill my prescription and on the last visit for last 4 antibiotics still had to wait a further 15 mins to have it signed off. Fuming a waste of my lunch time
September 2023 by Nick Harford
Self scan does not work when you have one member of staff looking after all the self scan and running the normal till very poor service. This is not the staff members fault but the shop it?s self. They lost our sale
