September 2018 by Natalie Morris
Absolutely shocking customer service.... Ordered a commercial tile lifter to uplift some tiles, it came with no powerlead at no point were we told we would need one thought it would come ready to use so a day wasted whilst we waited for that to be sorted. We started using and it is not fit for purpose so we were told it needed a new blade, 3 days on and still no blade so we have had hired labour which we still need to pay for sat around doing nothing. At no point has anyone phoned us to let me know what is going on and we have to keep chasing them. Have now cancelled the order and will never use this branch again. I would suggest giving this branch a wide birth and contact HSS Hire who were very helpful and helped us out of the hole we were in
April 2018 by Carol Vizor
Not very good customer service. We wanted to hire a jet washer we rang 48hrs before and was told none available, we were told that they would ring us on morning of hire never heard from them. So we phoned them to be told that they would phone us back in ten minutes, never heard anything back. A complete waist of time and bad customer service.
March 2018 by Jason W
nice helpful staff. a good place to do business with
February 2018 by Tracy fenton
Staff, fantastically helpful , unfortunately i couldn't get a price for hire as i don't have an account & new company policy requires this so possible custom lost.
July 2017 by Michelle Hinic
Great customer service
Fantastic prices and deals
Competent staff great communication
Will use again 100%