January 2024 by Nathan Coombs
Quite quiet with plenty of space to enjoy a gingerbread latte and piece of cake.Wheelchair accessibility: Wheelchair accessible
December 2023 by Carol A
Really friendly staff here, we visited very early in the AM. Nice latte.
December 2023 by Algirdas Ulba (ZyZla)
Coffee is somewhat off taste compared with any other Costas I have visited... Tasting like burned coffee beans are
December 2023 by Alysson Shaw
Enjoyed our stop there hot chocolate was very nice I always look forward to Christmas flavours.We had great service from girl on front counter as i am on crutches could not get my phone out for my card so she put them on later for us .The only thing that it need is a bigger car park .
December 2023 by J Faye
Wouldn't accept our empty Costa cup to throw in the binOrdered spicy apple tea and they cheated me out of a cinnamon stick at the bottom. Not
November 2023 by David Figueira
Nice reliable place to get coffee. Quite busy since it's on the exit of M4 but all in all and generally nice place to be and sit
October 2023 by Peter Snipe (2E0WHT)
Outside seating area filthy. Overflowing cigarette ash trays and embedded litter and filth on the ground. This is the second day in a row we took coffee here and it?s clear that the place needs a deep clean. Come on Costa - sort this out!
October 2023 by Phil Howell
This outlet at M4 J16 is in need of serious maintenance. Only one toilet working, the seat was loose, the room was dirty & the inner door handle loose. The main entry doors weren't working properly.
October 2023 by Leigh Findon
Great staff at this spot, we go here often and the service is always great and the staff friendly and helpful...
September 2023 by Chris Phillips
Better than your average costa. Been here several times over the past two years. Friendly staff. But the car park has been designed by a toddler. Utter madness.
September 2023 by David H
What you would expect from a Costa but on the day the lady taking our order must have really hated her job (bad attitude).
August 2023 by Sam Perkins
Had the delight of being served by Jack in the drive thru last week. Only for him to end up throwing the boiling hot drink over me (accidents happen I suppose?)What was his choice was the pompous attitude he displayed following this - to blame me before even checking if I was actually ok, and then to shrug his shoulders as if nothing had happened and saying well accidents happen but you dropped it? before starting a heated discussing about this. Perhaps a napkin might have been more useful at this point.I suppose customer consideration doesn?t feature in this member of staffs approach to customers as clearly the world owes him something.When asked if I could speak to this member of staffs manager the response was I don?t have to give you that information - um, I?m pretty sure I?m the customer, not you?In fairness to Emma she was lovely afterwards however this was probably down to feeling she had no other choice but to try and pacify the situation which needn?t have reached the situation or did.Great place shame about a certain individual that could clearly do with some pointers on not only personal manners but also customer service.
August 2023 by Rhys Cole
30 minute que in the drive through sunday morning, still not been
June 2023 by Grant Bradshaw
Long time to be served via the drive through.
June 2023 by COOPY666
So sloooow. Wait sometimes 20 mins lush via the drive through