November 2023 by Alison Evans
A lovely place the staff are very polite and friendly, drinks and food are perfect !
September 2023 by Heroic Zephyr (Zephyr)
I always seem to have a really good time in every costa I go to. The staff in here seem happy like they're really enjoying their job. It also helps that the air conditioning is good. Please never stop serving Frappes they're my favourite :)
September 2023 by Uma V
This is absolutely abysmal customer service! They have the audacity to advertise food delivery in a mere 15 minutes, but in reality, it will consume a mind-numbing 2 hours of your precious time just to get the food to your doorstep. If they can't even manage to keep up with their own advertised times, why on earth are they in the business of wasting people's time with their abominable service? It's beyond atrocious!
September 2023 by David Gray
Really friendly staff, which makes a huge difference ??
August 2023 by Karen Whittard
Got a grab bag from too good to go. Great value treats.
July 2023 by Debs Quick
I visited your Costa in the Parade inn Swindon, today at 09:00, my Dad and I had a latte each and sat in, the girl behind never warmed the glasses and admitted it to her male colleague, she spilt all water everywhere, and we ended up with a cold drink each, we are not impressed. She was too busy talking and not watching what she was doing
July 2023 by Ben Stuart
Standard Costa with friendly, helpful staff serving.
May 2023 by Jesus Espejo
I have never really had a problem with any Costa. They usually have a good deal, and the coffee is good. I think it's the first cappuccino I've ordered that tastes like a reheated cortado with foam, it's the only very bad coffee I've ever drunk in a Costa, it has disappointed me a lot. Hours before I had another one and it tasted like always, this place in Swindon has disappointed me a lot.
May 2023 by Stephen Carpenter
Far too many people lurking around inside not eating or drinking. At least the homeless are keeping dry. But for paying customers the atmosphere is not great
April 2023 by Matty Loves Jesus
Very kind hearted staff with a friendly greeting and care for customers ,Thank you for all the morning hot chocolates and the welcoming feeling ??
April 2023 by Raymond Valiant
A chain coffee shop in Great Britain, making them an easy spot to have a refreshing cup. This shop is strategically located within the Parade, a commercial hub near Swindon?s coach station.Kid-friendliness: Possible to take kids within the shop.Wheelchair accessibility: The entrance is leveled to easen up wheel cair users.
March 2023 by Aliona Golban
Worst taste of coffee ,cleanliness and hygiene minus zero points
March 2023 by Tom Morcumb
I have been a weekly regular to the Swindon Parade Costa but due to a current situation with this branch I feel I need to voice my concerns on this costa! It?s an atmosphere with staff that are extremely curt and providing bad customer service! The entire joint has nothing but left trays, it?s dirty and near enough all their tables are faulty? I however am no longer welcome by the manager due to a recent misunderstanding with her staff member which was a complete misunderstanding! It?s a shame and easily could have rectified But it?s a blessing in disguise here, it?s long overdue this review and needs to change fast.
February 2023 by Smoke Bandit
Just went to costa in towns brunel infront of me was a lady asking about prices of toast on her receipt as she wasn't given enough refund for her order she was asking for the manager to explain to her how come she only got just over 1pound for 2 lots of toast she was spoken to really rude and money was thrown at her onto the counter from the jar and till with the manager asking if she wants more money. The lady was quiet upset saying she wasn't asking for money just to understand her receipt and refund. I just quickly ordered and collected my drink to go. On leaving the lady was outside quiet upset. This isn't right by far. She only wanted to understand her refund not for him to thrown money at her and ask her to leave in a rude Manor. Don't think I'll be using this one again.
February 2023 by Chloé Kent
I was there with my sister and nephew and it was fab, even my nephew (1 and 1/2) liked the frappes (no coffee)
