January 2024 by Neil Chilton
Easy pickup of online order.
December 2023 by Craig Knott
We will be back with our shopping listGot some great Fox Cycling trousers for the winter
December 2023 by Chelsie Hook
Excellent customer service from Rob in the Swindon store (fishing department) today. Thank you.
December 2023 by Sara Cole
Great service, Sue was an amazing help in the wellies section......super thanks!!
December 2023 by Martin Elkins
Very good, staff helpful and knowledgeable, excellent range of equipment for my motor home at good prices.Well worth a visit if you're into outdoor activities.
November 2023 by Adrian Colborne
Nice meet and greet. Great explanation of the types of gas and their usage. Bought butane with discount and a card for future purchases.
November 2023 by Bellstanebird
HUGE car park. Lots of space and light in the store. Stock displayed quite well. Friendly staff. DOG FRIENDLY!! ?
November 2023 by Kevin Morris
It appears to be elitist, you have to be a "member" to get what I would consider normal high street prices
November 2023 by Mr. Kinkade
Lots to choose from and friendly staff. Only down side - you may rnd up spending lots of money lol
November 2023 by ?????? ??????????
Friday 03/11/2023.The lady at the till was so kind and helpful.Thank you!??
September 2023 by Steve
Staff extremely friendly. A world of goodies for every outing. If anyone remembers the theme to toys r us go outdoors certainly stepped in. "A magical place, you're on the way there, with outdoor treats all under one roof"
August 2023 by ???
This is a nice big store and the staff are generally great. But the store or shift manager (Kate) is incredibly rude.I bought a faulty tent, found it?s faulty at time of setting up, called customer services and they told me not to worry about it, gave me a reference number and told me to return it when I get back to Swindon.That was nice. Or so I thought. The product was faulty but we could rig up something and thought we?d have no issues when we returned it.Walked in the store this morning, there?s 6 staff stood there and the store manager said can they help, I said I have a faulty tent and want to return it for a refund, Kate said they don?t accept faulty tents. Partly it was her tone and partly it was that the customer services people had set my expectations in contradiction of this new advice. She also said ?I can?t believe you want to argue at 9am? to which I responded ?that is exactly how I feel?She then walked away, leaving her team members to assist me.Now, it is only fair to say that the rest of the Swindon team that I interacted with on this day couldn?t do more to help me. They we polite, they understood where I was coming from, they explained that there are issues with the central customer services team over-promising because they aren?t the ones that have to face the customer at the end of the day. To be frank, I think the other team members were equally surprised by how quickly the managers interaction with me turned sour.I am very displeased with the store manager and the GO outdoors chain, I?ve had 3 phone calls with customer services as a result of this experience, 2 telling me they see no issue and confirming I should be able to get a refund as it was faulty and 1 telling me that as we used the tent (on their advice) that we cannot return it for a refund even if there is a faulty part.
August 2023 by Gary Mchugh (Gam)
This New shop has been opened for a while now, so thought I would give it a visit.There was a vast range of products on display! There was some lovely jackets and lightweight tops that I liked.Never realised they covered so many different products and range of hobbies now?Their pricing was confusing on their labels????You have to buy a membership to get the cheaper price!?Think this is a bit of a rip off! They must make a fortune alone, just charging people to come into their shops!Have never been happy with their charging fee.I find better products and cheaper prices when I am travelling to Poland regularly.
August 2023 by Ben ?Lenny B 84? Lane
Popped in and ended up buying a really nice new camping bed , as ours kept deflating , well priced
August 2023 by Roger Thornton
Travelled a little distance to this store to see what it was like and we were NOT disappointed. Walked in the door and was greeted by smiling staff. Massive range of stock in store. Spoke to a guy about tents (sorry didn?t get your name) and how we hadn?t camped for a few years and he went above and beyond to answer any questions we had and gave some good advice. Had a browse around and saw an air tent advertised on special offer but none on shop floor so asked a staff member called Mat if they had any stock left again went above and beyond to go and check out the back and to our delight found some more stock. Overall very happy with layout and stock of the store and all staff members were friendly and helpful. Will definitely travel here again. Well done.