November 2023 by Alun Thomas
We took my Daughter to get her ears pierced there on a Saturday. We were expecting it to be busy but the staff were more than helpful and put her at ease. They were great, thank you
November 2023 by Nicolas Gillingham
So helpfulSo friendly and kind. A joy to shop at and return to. Big thanks to Julie in the Swindon store. Helpful, patient and informative. She was beyond superb.
October 2023 by Sarah Fenwick
Came in to enquire about the ear piercing service and straight away a lady approached me to ask if she could help, then the lady who does the piercings came over and she couldn?t of been more helpful, she was so friendly and polite and put me at ease straight away. She discussed what I wanted and made sure I was happy before she pierced my ear. She made the whole experience so relaxed and enjoyable! Amazing customer service.
October 2023 by Kelly Howe
H Samuel regent Street swindonI visited the store with my daughter to buy a novelty gift all the staff were extremely friendly chatty and helpful it was a pleasure to shop in the store. My daughter was very impressed with the ranges that was held in the store especially stitch.Thank you to all the lovely ladies for your time and help
September 2023 by Shelley
Went in to look for a present for my daughter. The lady that served me was Natasha. She was very helpful and really took time to listen to what I was looking for. Fiona helped just towards the end, and she was also polite and helpful. Would recommendH. Samuel for excellent choices and customer serves.
September 2023 by Gemma Sinclair
Today myself and my Fiancé went to H.Samuel?s in Swindon to get our wedding rings. We were served by Natasha who was sooo helpful and sooo patient. I am very indecisive she let me try on so many rings and when I asked what she thought she gave her opinion she did not rush us at all she picked out rings that she thought would look nice with my engagement ring to complement it, she told me not to rush as it was a big decision and the whole process was stress free and very pleasant she then helped my fiancé choose a ring which wasn?t as long of a process as mine.
September 2023 by Reggie White
Been in a few times but every time the staff went above and beyond. Helped us so much and has endless time for their customers. Would definitely go back. Sally in particular was amazing and helped me when I was buying a ring, then again with some other jewellery. Thanks to the whole team. 5 star!
September 2023 by Harrison Williams
Jordan and Julie were so helpful and friendly. Made my purchase nice and easy and showed me discounts on future purchases. 10/10 customer service and definitely would return
September 2023 by Shannon Coulton
Julie was amazing today helping my partner find his watch! very patient, and welcoming made are visit lovely! Would definitely recommend ??
September 2023 by Charlie Parsons
Natalie was amazing really polite and helped me with my return. All the staff were really lovely.
August 2023 by Katie Hunter
Absolutely amazing service! I wanted to order a ring which didn?t seem to be available on the website to order, but the staff went above and beyond to order the ring in to the store and kept me informed along the way. Brilliant service from the Swindon store from Natasha :) thank you!
July 2023 by Georgia Emberson
Unfortunatly my engagement ring had a manufacturers fault, which meant i couldnt get it repired and had to chose a new one. But the experience of chosing a new one was effortless.Jordan was absolutley incredible, the whole process only took just 1 week, within which she updated me daily, arranged for 2/3 different rings to be delivered in from different stores so i can look at them. she ordered them in my size so i could try them on, and nothing was too much trouble.Considering how upset i was about my original ring breaking and not being able to get a like for like (due to it not being made anymore) i had a great experience.I cannot recommend Jordan enough - from an experience that should really have out me off, it has done the opposite and i feel encouraged to go back through their depth of knowledge, helpfulness and personabilty.I really hope Jordan Rogers gets some recognition within the branch as she has really turned what should have been a sad experience into one where i was excited for my new ring.Amazing.
July 2023 by Clare McDougall
Swindon store staff are amazing!!! Sally, Julie and Natasha could not have been more helpful and engaging!! Thank you x
June 2023 by Natasha Coutinho
Jordan was knowledgeable and lovely. I got a really nice smart watch , trendy and for great value of money.Great experience and nice collection.
May 2023 by Samantha Palmer
Staff are amazing. Natasha was patient and thoughtful, listening to preferences. She went above and beyond to get the ring in for me and get it sized (I have freakishly thick fingers). Knowledgeable about the stones and what styles would work. Thank you team Swindon.
