September 2023 by Alisdair Ross
Popped in when they were very short staffed in the bank.Found the staff to be very help on what was a very stressful day for them.
August 2023 by Tyler Thompson
Went in to cash in a cheque for the first time today and a member of staff who I wish I caught the name of assisted me greatly on what to do from start to finish, even had a little laugh. Super friendly and professional.
August 2023 by arun joseph
Good service
December 2022 by S AK
Efficient staff, very helpful. Lisa Watson helped at her best to the elderly customer.
December 2022 by SA (Safe Star)
Efficient staff, very helpful. Lisa Watson helped at her best to the elderly customer.
October 2022 by Zhuljan Manjani
Excellent service from Ms Kasalaini. So friendly and helpful thank you a lot. But 1 old lady is very rude in service ?
October 2022 by Alexi jaho
Excellent service from Miss Kasalaini. So friendly and helpful thank you.
June 2022 by Satish Chour
Account opened in less than an hour using just my BRP card. Friendly staff too.
April 2022 by Rung Rainbow
I wait before have the customer.Banker tell me wait. But it not fair another customer come .they take care
February 2022 by Yoanka Ka
staff is lazy to help. they prefer to give a phone number where you need to call yourself at home and arrange everything yourself
September 2021 by Mandy Coakley
This bank is an absolute joke. Each person in the bank I have spoken tells me different from using the phone banking to in branch! Causing unnecessary stress upset and delays to what seems to be a simple closure of an Executors Account!!! But every time I have spoken to them they tell me different to another staff member! My mental health because if the loss if my mother and this banks incompetent has exhausted me!! NO STARS LLOYDS YOU ARE HORRIS
July 2021 by Nisha Tavares
The Staff is always helpful and they don?t keep u waiting and always have a smile on face .... cheers
July 2019 by Cheyenne Webb
Horrible customer service I tried 3 times getting a new account set up but they said no because of the address saying that it didn't exist so I went to jobcentre to see my work couch to get a letter and do the address too and I had to do this twice i also brought my bills in too one said it was okay and I didn't need the second piece of paper and the other said that I need the second piece of paper that was with it the staff workers there called Rekha Madhani,Zico fernandes aren't friendly I felt like I was not welcomed.
June 2019 by Malgorzata Pawlik
They know how to make a good customer to cancel they accout..terrible experience! Felt like a thief under the investigation even with my perfect credit score and really good account!!proper humiliation!
February 2019 by Kurenai sakura
Horrible customer service I tried 3 times getting a new account set up but they said no because of the address saying that it didn't exist so I went to jobcentre to see my work couch to get a letter and do the address too and I had to do this twice i also brought my bills in too one said it was okay and I didn't need the second piece of paper and the other said that I need the second piece of paper that was with it the staff workers there called Rekha Madhani,Zico fernandes aren't friendly I felt like I was not welcomed.
