December 2023 by Kene Oragudosi
The manager in the store is the rudest, most uncouth, nonchalant, disrespectful and downright unprofessional human being I have ever encountered.She was so preoccupied with herself she didn?t even wait identify the customer she was called to attend to and started discussing the issue with another customer. The other staff didn?t also stop her.Two statements she made after she wouldn?t wait one moment to listen to a customer ?it is not your job to tell me when to listen? ?if that is all, you can go?.Horrible customer service.
December 2023 by Release the Kraken
I saw a staff member (BIG old women) shouting at toddlers who were being toddlers in a empty store/floor.As someone with kids this was very sad to see.Someone needs training on customer serviceIf you have kids do not shop here
November 2023 by Adrian Colborne
Lift our of order. Struggled up the stairs for nothing. If you have a 32" waist or more don't bother. Even then racks and racks of jeans and elasticated joggers. Nothing stylish about this shop.
September 2023 by Nirav Bhatt
Great variety in budget priceSale is on to save extra
June 2023 by Sam Jermy
Love going in here for bargains. The female staff are lovely. However when I came in here a month or so ago and was the second floor I mentioned to my mum how uncomfortable I was feeling as it was so hot. (I have ashtma and being to hot or too cold can set it off) and the rude male of staff shouted it was the lighting making it hot.There was no need for the rudeness at all. I work in customer service and would never shout at a customer or be so rude.
June 2023 by Neeraj Jha
A good place to get clothings in reasonable price range in Swindon town centre. There are variety of products for ladies. For mens there are limited options. Plenty of range for kids as well. We visit the store very often and recommend it.
June 2023 by Sugandha Priya
Wow!!! Amazing discounts here.. do try out
May 2023 by Oludare Suulola
They seem to be closing down so things are cheap.
May 2023 by Karen Whittard
Nothing much in here. There is a sale. But it's a jumble so you don't know how much anything is
April 2023 by Susan Saunders
Spent thirty minutes having an exhausting root around only to queue for over ten minutes and still not being served.Ended up leaving with nothing.I was the only one in the queue!!!
February 2023 by Ricardo Silva
Went into the Orbital New Look today with my 15 month old and partner to buy some shoes. Unfortunately, my partner felt some bleeding below and she is early stages pregnant.I immediately asked a young woman who was speaking to another staff member if there were toilets for customers which there weren?t. I appreciate I would need to go somewhere else but i made her aware that my partner is 9 weeks pregnant and was bleeding so if we could use a staff toilet with supervision. With no empathy shown we were asked if we had a NHS card (we don?t) and told to go to Next (store next door) due to insurance. My partner being worried went straight away but with the added stress of thinking the worst, and knowing that she was uncomfortably bleeding below.I would assume if we spoke to a parent or someone with more understanding then we could have used the facilities or got An apology. The staff members also didn?t move from their spot to reassure and check my partner was ok. Maybe if she wanted to sit down or also follow us to the front of store and at least pretend to care.I work in retail for a large and from experience I have taken disabled, elderly and pregnant women to our toilets.The store seemed well staffed and busy.EDITING REVIEW 30/01/23Unfortunately the worst had happened. It not the fault of your store or staff member. However the severity of these situations need to be understood and abit of care (being human).
February 2023 by nyambura wanjiku
Have affordable clothes and good quality
November 2022 by Becky Harrison
Great store but so hot on the top floor it's almost unbearable. Feel so bad for the staff having to cope up there! Great bargains to be had now that it's a clearance store though! ??
November 2022 by Uan and Becky Harrison
Great store but so hot on the top floor it's almost unbearable. Feel so bad for the staff having to cope up there! Great bargains to be had now that it's a clearance store though! ??
November 2022 by Mrs L M
Massive sale on. Great prices!
