July 2023 by Pete Holmes
Helpful staff
July 2023 by Nomad35291393972
The staff are pleasant, but are not able to work with the ingredients given to produce what me, as the customer is asking for! I want a very dry cappuccino. Whisk the milk like meringue, slowly slowly, let it stand and spoon it over the coffee which by then is usually cold as it?s all done in the wrong order. Please train staff so my coffee is drinkable and worth the money I?m paying.
April 2023 by Michelle McDonald
Please amend your opening times online as it states opens at 9am on Saturday, arrived at 9am but did not open until 9.30am! Very Annoying!!!
October 2022 by Tim B
They were very helpful when my wife thought she'd left her purse in the store. Excellent customer service.
June 2022 by Elizabeth Brown
Went in looking for plain T Shirts for my daughter to work as a waitress. Met young lady called Abbey who was so polite and helpful and could not have offered greater assistance. She was also wearing one of the t shirts I was looking at which assisted my to make a final choice from those on offer. Amazing value buying in bulk ! Thank you so much - a very pleasant shopping experience
November 2021 by WS
Sickly and overpowering false scent throughout store, typical of all Next stores.
July 2021 by Caroline Dow
They were good once. I know we're in a pandemic but Next appear to be making so many errors including accepting orders then weeks later informing customers they don't have the item in stock. Customer service has been poor of late too.
July 2020 by 923Dan
Visiting the Greenbridge shops, stopped off at Costa Coffee for a latte - and decided to try the new Honeycomb latte, which they were happy to serve as a large for £3.20 - so its nice to see that they have taken off the VAT thus saving their customers a few pennies! Good social distancing markers, hand sanitizer and everyone queueing wearing masks. Helpful friendly baristas - through service was a little slower than usual due to extra precautions - though better to be safe than sorry! Lots of seating outside. Only issue was the toilets were rather grubby and could have done with a clean!
July 2020 by Amina Meah
Awful customer service from managers!
July 2019 by Shani Gee
Friendly staff
July 2019 by chandler cooper
10/10 service top quality and great helpful staff Yasmine showed me around the store because I?ve never been there before she was lovely to speak to she assisted me from start to finish she was very professional and knew exactly what she was talking about very quick and helpful.
July 2018 by David Knight
OK but purchased a shirt, the hanger said large but it was a small.. annoying as had to return and no more stock, maybe I should have checked the item size but it would have been helpful if on correct hanger...staff very good and resolved with a no hassle refund.
July 2018 by Ian Purnell
They don't have any decent clothes anymore, all I wanted was a pair of loose fit jeans with a zip fly, they had none at all. What a waste of time.
May 2018 by Richard Mwangi
Good place to shop
September 2017 by BENJAMIN BURT
Found what I needed to buy and I took it to the nearest till. Waited a few seconds and realised that they was no staff in the vicinity. Walked to the next till and a shop assistant, then saw me and walked over to the till and served me. The lady assistant was helpful and courteous.