October 2023 by Peter Walker
Don't go there. Really bad service.Can't even respond to the email I sent them. If they give you bad service. Imagine them doing your eyes.
April 2023 by Rose Gibson
What a team, 2 girls on reception, the lovely person that assessed me, they were a great pleasure. Pleasant, helpful, calming, reassuring, just wonderful, thank you. I?m so, so grateful. Rose Gibson
April 2023 by Harpreet Gill
Service is very poor for a such a reputable company. You spend so much money for a good service and we got the complete opposite they messed up on surgury and appointment dates 4 times, once or twice you can understand errors happen but 4 times was ridiculous -especially when you arrange for time off work for recovery, transport and childcare just to be messed around multiple times. We?ve ended up being refunded the deposit now but definitely would not recommend based on what we saw.
August 2022 by Emy Clarke
Wow. Seamless from start to finish. I was in very safe hands, felt comfortable and confident. The procedure was amazingly quick and my vision is better than 20/20 going from wearing glasses every waking minute for both distance and using computers etc. Finance was easy to arrange with 10 interest free payments. I know around 5 other people who have all gone with Optical Express and all had positive experiences. I just wish I?d had it done sooner! Thank you Optical Express.
July 2022 by graham carpenter
I would highly recommend this company. Very happy with cataract surgery and the aftercare. The staff were extremely friendly and helpful.
April 2021 by Chris Gibbons
I decided to get laser eye surgery with optical express and it is one of the best decisions I ever made. Everything was explained and made simple through the process, even throughout my surgery I had a small issue and the surgeon was explained what was happening and made sure that I did not panic. Obviously the price of laser eye surgery is quite costly but comparing it too the cost of glasses and contact lenses through the years it was an easy choice. Thank you Optical Express
March 2021 by Tao Chang
Have been for two aftercare checks since surgery last week, the first after 24hrs, the second after a week. Optometrist was clearly experienced and familiar with procedures. Staff at the clinic were friendly and professional. I visited the Oxford and Swindon clinics. Highly recommended. Vision is now definitely better than 20/20.Update: 5 months in and all well.
February 2021 by Sophie Baker
Life changing!! Cannot fault my experience, I had surgery on the 15th January, my vision is now 20/10 which is absolutely amazing.My next day follow up showed some inflammation on my right eye, they were on it straight away upped my drops and booked an additional appointment to check on it.Highly recommend, it's changed my life for the better my only regret is not doing it sooner.
February 2021 by Ian McGregor
I have been suffering from cataracts in both eyes for a number of years to the point that I had to stop driving. I did some research and decided on Optical Express because they have the latest techniques and because I hoped to have multifocal lenses implanted.On the day of the procedure the optometrist was not sure about multifocal because she could not see the backs of my eyes due to the cataracts. The surgeon reviewed this and we decided to go for multifocals anyway.The results have been incredible. I now have 20/20 vision which was beyond my wildest expectations. Fantastic!
February 2021 by mark elderfield
I was trying to arrange an eye test online with other companies, and no appointments were available for at least a month!Tried optical express at Swindon, and got an appointment within 2days, which was very easy to book online.Staff were very friendly and efficient, will definitely book again in the future.
February 2021 by Julia
It's the best thing ever! Like waking up from a dream and seeing everything clearer than ever before. The staff in Bristol and Swindon are very professional and friendly with excellent safety measures in place. The telephone support is also fantastic. Thanks Phill for booking me in ?. I can't believe I waited so long to get this done. The process is painless and takes just seconds!!!
January 2021 by Phil Spooner
I can recommend optical express for corrective eye surgery or lens replacement.Its a life changer and you won?t look back!
January 2020 by rita hawkins
An extremely professional service, wonderful staff who are caring and informative.overhaul a good experience with amazing results,I had cataract and monofocal lense replacement which I would recommend to anyone.
September 2019 by Anna Moran-Coleman
All the Staff are very Professional at what they do and make you feel at ease -Arabella was very good and Alex George
September 2019 by Susie King
So far i have had my consultation in Swindon with Claire and Troy. They are both very professional in their roles. I was made to feel at ease. Claire has a high level of customer care and would definitely recommend booking with Optical Express.
