May 2018 by Emily Dunn
Absolutely awful service, they weren’t even that busy and there was many free tables but we were told to wait for around 10 minutes. Then we asked if we could sit on a free table but we were told no we had to sit somewhere else. Then when we were finally sat down we were sat waiting for around 15 minutes before getting our order taken, eventually we actually had to ask to be served as they seemed to just be doing nothing. Then the manager came over and finally took our order, they had hardly any options of any cold drinks on a hot day, he was so rude as well and didn’t apologise or anything and was constantly ordering around the young girl who seemed to be doing everything on her own. Will definitely not be coming back!
May 2018 by Eslam Tageldin
Patisserie Valerie, Swindon outlet, kept us waiting for 25 mins. Even though, every table was empty. When we asked the manager, Mario, he shouted at us that he is busy. Extremely disappointing. Not recommended. We are never going again!
December 2017 by Leroy Gibbs
We were eating here last Monday. the food took more than half an hour and came wrong and then burned. a disaster. We asked to change the burned and it took 15 more minutes, to be able to start eating 45 minutes later. The worst was about to come, the two people we missed here started to feel sick to our stomach at two o'clock. This has lasted two days with stomach pain and diarrhea. We are sure that it was Patessirerie's food. I do not recommend this site.
October 2017 by Susan Langley
Ordered our lunch and coffee and waited. Coffee came then 20 minutes later my ham and cheese croissant came but not my husband's tuna melt. We waited and waited mine going cold so we asked the waiter who said it would be soon we pointed out we would actually like to eat together. Still no meal I ate mine as it was going cold. We called the waiter over again to cancel my husband's meal and the cakes which also never arrived. We refused to pay and was told that was ok and we left to eat at Soho instead. The manager simply said they were busy. Such a shame as food usually very tasty and gorgeous cakes.
October 2017 by Matthew Lodge
Great tasty food at a good price. The cakes are good. The service for me was fine :) but I did go at a very quiet time of day :)