October 2023 by Challenges United
I?ve been trying to get a replacement access fob made for weeks now, only to be told each time by the different person working behind the counter saying, ?I don?t know how to use the fob machine?.How ridiculous is that? What if people have travelled far to get there just to be told that? Why have staff behind the counter that aren?t fully trained in everything if they?re the only person on shift?Yesterday, my 4TH VISIT trying to get a fob made, just for some smug ginger haired girl to tell me ?im going to be honest, the machines out the back but I?m not sure how to do it, come back tmw when the manager is in and he can do it for you??Today I go there again (5th visit), travelling from West Swindon which is a 40 MINUTE round trip, being told by this so called ?manager?, ?we don?t have the fob machine anymore, it?s at another swindon branch?. First of all why was I told literally YESTERDAY that the fob machine was there and to come back??? As I?ve already stressed this is a 40 minute round trip plus extra time if there?s traffic!!!!This is very inconsiderately pathetic, time wasting and inexcusable flipping me off left right and centre. Fuel is expensive and ideally I don?t appreciate wasting it driving somewhere for NO REASON!!!! DO BETTER and get yourselves sorted.
August 2023 by Lucy Clarke
I walked in today receiving a wonderful welcome from Stephen. He promptly set out on fixing my shoe whilst I waited. During this time he had a rather rude customer but he kept his professionalism and served her with a smile, I?m must say I was impressed. Five minutes later my shoe was fixed and with no charge. Amazing service thank you Stephen.
July 2023 by Vladislav Kasperovich
Absolutely disgusting.We gave a white puffer jacket with some stains to the dry cleaner - the sleeves and collar were worn out, there should not have been anything difficult in terms of cleaning. They took a lot of money from us, for this amount you could buy two new jackets! As a result, the dirty puffer jacket was returned to us, it seems that they just took it away, held it for a week and returned it in the same condition.I do not recommend at all, completely dissatisfied.
June 2023 by Google user
Absolutely disgusting.We gave a white puffer jacket with some stains to the dry cleaner - the sleeves and collar were worn out, there should not have been anything difficult in terms of cleaning. They took a lot of money from us, for this amount you could buy two new jackets! As a result, the dirty puffer jacket was returned to us, it seems that they just took it away, held it for a week and returned it in the same condition.\\nI do not recommend at all, completely dissatisfied.
May 2023 by Pete Holmes
Excellent service from the Guy that works there. I went to the one in the Brunel centre and had keys cut 3 times and they were all wrong because he used the wrong blanks. Went to the one at Sainsbury?s and they ordered in the correct ones and they worked. Thank you
June 2022 by Frank Robertson
Replaced a battery in a Gucci with a lifetime guarantee
September 2021 by Derek Day
I go to Timpsons in Sainsburys.Brilliant service.
July 2021 by Dave Overy
I was charged £70 for stitched soles and new heels on my shoes and told 3-4 days I would be called when ready.After 7 days I called Timpsons Oxford Road and was told the shoes were not finished, final bit of stitching required they said. They would call, they said.After 10 days I called again, 'oh they are ready Sir'.When I entered the shop on day 10, the shoes were only just being finished, no stitched soles as I purchased, the heels clearly stapled (very poorly too) and the so called 'cobbler' whining about having too much work.My advice is take your business elsewhere. Only con men is this place.
July 2021 by Simon Garrard
Took my watch in on Saturday for replacement of a new battery . Job was done very quickly and the guy behind the counter was helpful .
July 2021 by unstoppable panda
Been here at the barbers inside of sainsbury's now a few times with me and my son. All are very good and don't rush
September 2020 by Richard Lowe (The Lowemyster)
Didn?t have the keys in stock and wasn?t very helpful
April 2019 by Stuart MacCrimmon
Phoned up to confirm shop open as google ad incorrectly said it was closed on a weekend. Greeted by unenthusiastic team member who stayed, â??I wish we were closed, but sadly weâ??re open until 6.â?
November 2018 by Phil Jones
Took my new shoes in to be re-healed. Came back with a dodgy stick on sole which lasted 3 days before it started pealing off, They did not need these stuck on as the shoes had leather souls. The heal wore down in that time too. When I took them back I was told because the heal was cream, the ones they use are made out of soft material which is not hard wearing compared to the black heals!! What is the point of using them if they only last 3 days? £18 wasted
November 2018 by Peter Maddox
Needed spare car key to replace lost one and they delivered basic " no button" chipped key in very short time at very good price .
February 2018 by Ciaran Callaghan
I've used this for dry cleaning and my suits have come back fine each time, however twice I've had keys cut with bad results. First time, I was given an incorrect key back along with the original. Second occassion had a terrible cut and the spare key needed a lot of jiggling to work - bad copy. I risked a third time however they have raised their prices - to get 2 spares made of a key cost £10, at £5 a key that is a ridiculous price. Have taken my business elsewhere.