January 2023 by Tawfiq Anjan
Been there to day for a battery change. The service was excellent. I have an old watch and Jack (who served me) took all the time to sort it out.
December 2022 by Sevgyul Fahredin
The lady was not helpfull. She looks like doesnt want work there. if she has psychological problems you should work there. you can't treat the customer badly
October 2022 by Martin Searle
The only time I used timpsons was possible early 2022. I needed a couple of keys cut, did them for just over £12.00 keys were ok.
June 2022 by Bob
I recently moved house and wanted some keys cut as a spare set. I was in the town centre in Swindon and thought I would go to the Timpson store in the Brunel.\\nI was in a hurry so I thought that I may have to call back the next day, but it was no problem, Kris was very friendly, polite and nothing was to much trouble. I would highly recommend this store for an excellent service.
June 2022 by Joy
Went to Timpsons in the town centre to have my shoes re-heeled, and was greeted by a very friendly person called Kris, he was very polite and nothing was any trouble to him.\\nI would highly recommend using this store for a very\\nreliable service.
June 2022 by Max Ryzhuk
I had around 8 attempts over the last 6 years to make a key using different key making service providers and none of them worked.. I was about to give up when I thought I give it one last try whilst shopping in Brunel.\\nThe gentleman working on 12.06.22 is an absolute LEGEND! Not only did he make me a key that worked, the customer service skill was at its BEST. THANK YOU.\\nThe next day we had another key made and it also worked. We are over the moon. Recommend to everyone to get your things sorted at this branch whilst they have a priffessional like him.
November 2021 by Kelly Richards
Ok so normally I don?t have anything to say, but the lady you had working on the Wednesday was literally rude. She quoted me £28 to get four keys cut! Four keys ?..well I took my business else where and got it done at half the price! U big corporations are robbers especially at these times. These keys where important to my family to access a very poorly families home - without going to VINCE In havelock street I wouldn?t of gotten these done for my family. Please think before you quote people?..certainly won?t be back to use Timpsons - I advise people to go else where this is twice I?ve been disappointed by this same company now.
June 2021 by Joe
I?ve been using Timpson as a company for many years now! I went to many different shops and none would do my shoes! Kris managed to get my shoes repaired while I was on my lunch break and fitted a new step on my watch such an amazing service!
June 2021 by Richard Kane
Excellent service and professional to a T...friendly and great service...Will definitely use them again and highly recommend them ??????
June 2021 by Chris Hurly
Megan in the Brunel Centre is one of the friendliest people I have met. A true asset to your company. 10/10 customer service.
August 2020 by Josh Sayers
Bought a lifetime guarantee for my watch batteries (i purchased x5 lifetime guarantes) and the batteries they put in the watches run out after 2 months, everytime. They're cheap batteries. I assume Timpsons hope you loose your guarantee. Just a joke really
