March 2024 by Paula Fear
Was helped by an extremely helpful and friendly lad short dark hair mid 20s. Name unknown but this lad needs praise. So Informative and helpful. And a nice big smile too. Love it.
February 2024 by Jimbob Davis
Expensive, but it does have every thing you could think of for your lived pets
February 2024 by Chris Rodger
Great customer service
February 2024 by Ruth Greenaway
Today wasn't a great day for shopping here. We wanted some more tropical fish but the assistant was catching some for another customer. Or at least attempting to, mainly unsuccessfully. We decided not to get any because the fish were going to be too stressed after her attempts for more than 10 minutes to catch any!!
February 2024 by Natasha J
Good value, well stocked and friendly staff on the till.
January 2024 by Martin Haimes
If you can't find something just ask all staff are very helpful
January 2024 by Stuart
Update?????Managed to fit me in for an emergency appointment for one of our cats. Brilliant service, as always. Thank you for helping and for putting our minds at ease.Original?????Went to the vet in-store. Used them in various locations and always really good service. Two of our cats have been a bit poorly, and even during the restrictions they looked after them with great care.
January 2024 by Jana Hollister
awesome store .... great range
December 2023 by Pop Sock
Always a friendly team and if you ever need support wether that be from food to animal advice one of the friendly team are always on hand
December 2023 by Steven Illsley
Would highly recommend, the vets for pets service is excellent. Great staff
November 2023 by Angela Saunders
Super helpful knowledgeable staff
November 2023 by David S
Excellent, always helpful friendly people!
October 2023 by Romani
I live in Trowbridge and this is the pet shop I always go to, bought two savic plazas there a few months ago and the staff were very kind and helpful when I first got my hammy. Although they got the sex of her mixed up I didn't really mind. In the future I'm not going to buy from them though because my brother got his female there and she had genetic mutations in her body. I heard they get there animals from breeding mills so please don't buy animals there. All the products are good and affordable so I can't see the issue with some of the people leaving one star reviews. I think it all around rounds up to the staff you meet and your personal experience but for me it's great. Carry on pets at home ?!
August 2023 by Tash Smith
Always have everything we need. Friendly and helpful staff. Clean and tidy store.
July 2023 by Neil
Normally I love pets at home the but this one the staff was really rude and always get stuff mixed up we rang up and they said that we had jabs that where inculed in the care package for free then they charged us for £120! And service was slow wouldn't recomend